Photon Brothers
Solar energy company · Colorado Springs, CO
What the listing shows you
4.7★
132 Google reviews
What it doesn’t
6%
rated 1–2★
typical in Colorado Springs, 4%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 132 reviews
- Rated 1–2★
- 6%
- typical in Colorado Springs, 4%
- Posted an update
- 5 months ago
- the company posting to its own Google profile
- Replies to reviewers
- 92%
- of the 132 reviews we hold
Its one and two star share is 2 points above the typical installer in Colorado Springs. Across Colorado, 81 of the 216 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 132 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Colorado Springs, on one axis
Each mark is one company we hold in Colorado Springs whose Google breakdown has been read, placed by its share of one and two star reviews. Photon Brothers is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around December 2025 · the company replied
Although their solar design won the bid and the sales team made big promises, getting my system installed and operating anywhere near its expected capacity was a nightmare. The company clearly couldn’t handle the volume of business they sold, and the installation dragged on far too long. They also bait-and-switched me on costs, attempting to charge me thousands of dollars to backfill their own trench. And when they finally claimed the system was complete, the output was terrible. They didn’t even install the system to spec—using a fused breaker instead of what was shown on the plan—and to make
2★ · around August 2025 · the company replied
The Good: panels work as expected now, love seeing the production in the app. The Bad: service. Hit a couple of approval and scheduling hiccups before install. Not too bad but not smooth. Install seemed to go well except after install, I have no consumption data on the house. Technicians had to come back out for a missed roof inspection anyway (another curious point) so they turned it on while out here for that. It didn't look right but I gave it a couple days to normalize before asking my project manager about it. When it still doesn't look right, I sent screen shots of the data I'm seeing an
2★ · around August 2024 · the company replied
I went through a third party solar consultant who uses Photon Brothers for installation. I waited almost a year to write a review about my experience hoping it would get better, but it hasn't. I don't understand how a company can take up to 72 hours to respond to an email. That's where my frustration begins...the lack of simple customer service. To start from the beginning, my solar project was supposed to have been finished by the end of 2022. The packet that was submitted to CSU in September of 2022, but kept getting sent back which kept pushing the install start date back. During this whole
5★ · around August 2026 · the company replied
Great to work with! Recommend them to anyone interested in solar and storage.
5★ · around July 2026 · the company replied
Joshua and Andrew installed my powerwall today, everything went well they were both informative answered all my questions, had my power disconnected for about 4 hours to work job safely, explained the whole system to me, program powerwall to work with the app and did a professional job on install cleaned up job site
5★ · around July 2026 · the company replied
If the rest of American Workers worked as well as the two that installed my Tesla Wall 3 America would be at peace with each other. The best team I have seen since I retired from the US Army in 1996.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 14
- installation team 13
- quick installation 9
- smooth process 7
- courteous staff 6
- working with inspectors 3
- informative staff 3
- no pressure sales 3
- inverter replacement 3
- ev charger installation 3
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Elsewhere
- It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- Closed
- Monday
- 9 AM to 4 PM
- Tuesday
- 9 AM to 4 PM
- Wednesday
- 9 AM to 4 PM
- Thursday
- 9 AM to 4 PM
- Friday
- 9 AM to 4 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Triton Solar5.0★ · 32
- Solarise Solar4.7★ · 472
- SunPower®4.3★ · 519
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Colorado Springs
- CompanyRating breakdown1–2★Newest review held
SunPower®
4.3★ · 519 reviews
14%
Newest held review 6 months oldSolarise Solar
4.7★ · 472 reviews
6%
Newest held review this monthOff Grid Solar Specialists, LLC
4.9★ · 98 reviews · Peyton, CO
2%
Newest held review this monthProud American Electrical & Solar
4.9★ · 86 reviews
1%
Newest held review 2 months oldSolar Guard
5.0★ · 67 reviews
0%
Newest held review this monthSun Solar Off grid
4.3★ · 48 reviews
17%
Newest held review 2 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Photon Brothers?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.