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Photon Brothers

Solar energy company · Broomfield, CO

What the listing shows you

4.6★

497 Google reviews

What it doesn’t

7%

rated 1–2★

typical in the Boulder area, 6%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 498 reviews

Rated 1–2★
7%
typical in the Boulder area, 6%
Posted an update
2 months ago
the company posting to its own Google profile
Replies to reviewers
92%
of the 26 reviews we hold

Its one and two star share is 1 point above the typical installer in the Boulder area. Across Colorado, 69 of the 216 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 26 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Colorado ranking

No. 25 of the 72 rankable records in Colorado →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Boulder area, on one axis

0% rated 1–2★20%

Each mark is one company we hold in the Boulder area whose Google breakdown has been read, placed by its share of one and two star reviews. Photon Brothers is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026 · the company replied

    My experience started out positively. The salesperson was responsive, and Photon Brothers came to our home and completed a site visit for a solar panel upgrade and whole-home battery estimate. I waited a week for the proposal and when I reached out was told I’d receive it the next day along with a phone call, but I never received either. After waiting several weeks and sending a follow-up email with no response, I finally called the office. The salesperson said he had already sent the proposal, that it must not have gone through, and promised to resend it within two hours and call or text to c
  • 1★ · around July 2026 · the company replied

    In March 2023, I contracted with Photon Brothers to install solar panels and a Tesla battery at my home. I paid them $30,000. Their contract included a ten year warranty on the system which they refused to honor. Following is a summary of my experience with Photon Brothers: In September 2024, solar production began shutting down and the warning light on the battery started flashing. For more than a year, I fought a losing battle trying to get Photon Brothers to fix my system. By September 2025, Photon Brothers had stopped answering my emails. I then filed a complaint with the Better Business B
  • 1★ · around June 2026 · the company replied

    Let me start by saying, this review could have been avoided. We emailed photon brothers to inform them we were cancelling our appointment as we had decided to go with another company. We received an email inquiring for more details to which we responded and included that the company we decided to go with we chose based on the relationship we had developed with the representative, their ability to meet our timeline, the personal touch and their incentive options. We then received an incredibly condescending email back which I’ll include below. “I appreciate that you liked the sales rep, but I w
  • 5★ · around August 2026

    Chris and the team from Photon Bros. showed up on time, installed a powerwall and additional battery. Was professional and did an excellent job explaining system operation and the app itself. Highly recommend this company.
  • 5★ · around August 2026

    Excellent team to work with. Incredibly well knowledgeable as well as greatly personable. 10 out of 10 recommend
  • 5★ · around July 2026 · the company replied

    Easy process, incredible customer service. Our sales rep was so thorough and answered questions instantly. We were kept informed along every step of the process. And our install team was thorough, attentive, respectful and clean. We are so grateful to have our Powerwall - and to know we won't lose power now!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 74
  • warranty 30
  • install team 23
  • polite staff 22
  • powerwall installation 22
  • responsiveness 13
  • inverter replacement 9
  • solar panel removal 5
  • solar panel repair 3
  • battery backup installation 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 4 PM
Tuesday
9 AM to 4 PM
Wednesday
9 AM to 4 PM
Thursday
9 AM to 4 PM
Friday
9 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Boulder

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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