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Pure Energy Systems

Solar energy system service · Sunnyside, WA

What the listing shows you

4.8★

17 Google reviews

What it doesn’t

6%

rated 1–2★

typical in Washington, 3%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 17 reviews

Rated 1–2★
6%
typical in Washington, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
59%
of the 17 reviews we hold

Its one and two star share is 3 points above the typical installer in Washington. Across Washington, 37 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 17 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Washington, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Washington whose Google breakdown has been read, grouped by their share of one and two star reviews. Pure Energy Systems is in the highlighted group.

What reviewers said

  • 1★ · around August 2025 · the company replied

    Installation and process went smooth. It has been about 4 months with my system now and I am still getting a 50+ electric bill. I called and they said they would come and look at it. It's been 2 weeks and I'm still waiting for a response. Now I have a solar and a power bill.
  • 5★ · around August 2024 · the company replied

    Pure Energy Systems did a great job handling everything from the initial call all the way through the complete installation and follow up to ensure everything was working smoothly. Any questions or concerns I had were answered and taken care of in a timely manner. No project goes perfect, but anytime there was a bump in the process it was well navigated and handled very professionally. Pure Energy Systems has an amazing team that stands by their word, and I absolutely recommend their services if your considering solar (more details on our story below). Lumio previously presented us with a 9.6
  • 5★ · around August 2024

    We’ve been loosely considering solar for some time, and pure energy systems came to our door, looked at our situation, answered our questions, and gave us what appeared to be a reasonable quote to get everything going. We especially liked that they are a locally-based company. We ultimately did not pursue the work yet since we decided to replace the roof ourselves first, but the friendliness, professionalism, and knowledge of the representatives we worked with will bring us back when we’re ready to reconsider. Thank you!
  • 5★ · around August 2024

    We have wanted solar for years but lived in a forested area and it didn't make since there. We bought our house in Kennewick, WA. in Sept of 2023. We very much did not like our electric bills during the winter and looked for a solar company. We talked with two companies and Pure Energy systems gave us better information and their plan made the most since. They suggested 12 panels for our small house as apposed to 22. We were extremely pleased with every person that we had contact with. All questions were answered and everything explained. We are no longer using public provided electracy.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 8
  • company 4
  • power bill 4
  • communication 3
  • cost savings 3
  • quick installation 3
  • hiccups 2
  • question answering 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
8 AM to 6 PM
Monday
8 AM to 6 PM
Tuesday
8 AM to 6 PM
Wednesday
8 AM to 6 PM
Thursday
8 AM to 6 PM
Friday
8 AM to 6 PM
Saturday
8 AM to 6 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers in Washington

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Sunnyside is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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