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Solar Installer GuildUnited States · independent

ReVision Energy

Solar energy company · North Andover, MA

What the listing shows you

4.8★

152 Google reviews

What it doesn’t

5%

rated 1–2★

typical in the Lowell area, 5%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 152 reviews

Rated 1–2★
5%
typical in the Lowell area, 5%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
50%
of the 152 reviews we hold

Its one and two star share is level with the typical installer in the Lowell area. Across Massachusetts, 81 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 152 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Lowell area, on one axis

0% rated 1–2★40%

Each mark is one company we hold in the Lowell area whose Google breakdown has been read, placed by its share of one and two star reviews. ReVision Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around October 2025

    As a motivated new customer looking to go solar, I reached out with urgency and transparency to ReVision Energy submitting a form in their web, and Anna Heard called me then I called back. Hoping to align installation with the federal tax credit timeline I misalign the possible reality. While I understand the schedule may have been very tight, that does not justify the disrespectful treatment I received in comparison with other serious companies that gave me serious support and advice to move forward with a different timeline. The co-owner and employee Anna was dismissive, prepotent, and hung

  • 1★ · around August 2025

    I want to be clear that this review is for Sunbug's service & support as we were satisfied with the original installation in October 2019. The service and support is frustrating. In October 2022, I noted one of the panels in our installation was no longer producing power. Multiple phone and email messages to seek guidance for what might be wrong and get a repair estimate; none of these communications were returned. After about 4 months, I finally managed to speak to the person responsible for service to get an estimate of the costs, which I felt were quite high. At that time, we decided not to

  • 1★ · around August 2025

    Never again. Unless you contact sales it's a huge wait to talk to anyone about maintenance. I waited weeks for a callback with several more calls. The sales people will try to upsell you even more panels, replacing panels you have and also seemed uninterested unless I mentioned a big enough project. Poor customer service. This company bought SunBug, which was dream company to work with but that level of attention is gone. Find another company. They only respond to big new jobs.

  • 5★ · around August 2026 · the company replied

    Excellent job honoring warranties! Revision took over a solar company which initially did the install at our house (install was from an earlier era solar install with different wiring practices which turned out to be problematic in some cases with New England snow/ice). Anyway, Revision did a good job of fixing what turned out to be a trickier problem than it initially looked. I've also liked the guys they put on our job.

  • 5★ · around August 2026 · the company replied

    Revision provided service for our nonfunctioning solar array that was installed in 2019 by Sunbug Solar. The process of getting service set up was slow and somewhat of a pain. However, after a two month process, our array was serviced by Aidan from Revision who got the array up and running with just one visit to our home.

  • 5★ · around July 2026 · the company replied

    Solar companies are 10 a penny. And not all are to be trusted with cheap quotes who then sub contract and disappear. Not so with ReVision who have been outstanding - their care and discipline to training was one of the reasons we picked them, and while after triple bidding a couple of competitors had beaten them on price, it turned out both had hidden costs or were going to scoop up the rebates. ReVisions complete honesty and transparency came through and we're so very pleased. The installation of a large array of 47 panels was done in quick time, in a matter of 4 days - and their humor, human

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • professional team 46
  • solar panel installation 46
  • heat pump installation 24
  • pleasant staff 14
  • installation crew 13
  • powerwall installation 11
  • tesla powerwalls 11
  • rebate assistance 7
  • friendly employees 5
  • flawless execution 3
  • informative crew 2
  • solar system design 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “We’ve been making an impact since 2003. 19,678 projects installed $ 74…”

  • Years in business

    “by our peers and customers for over 20 years straight. But don’t just take…”

Its website also mentions 24/7 availability, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Lowell

1–2★3★4★5★gauge 0–20%typical here, 5%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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