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Solar Installer GuildUnited States · independent

Solgen Power

Solar energy system service · Florence, KY

What the listing shows you

3.3★

135 Google reviews

What it doesn’t

42%

rated 1–2★

typical in Kentucky, 2%

Newest review held

Feb 2026

newest held review 7 months old

Google's rating breakdown · all 135 reviews

Rated 1–2★
42%
typical in Kentucky, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
20%
of the 5 reviews we hold

Its one and two star share is 40 points above the typical installer in Kentucky. Across Kentucky, 1 of the 37 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Kentucky, on one axis

0% rated 1–2★65%

Each mark is one company we hold in Kentucky whose Google breakdown has been read, placed by its share of one and two star reviews. Solgen Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around February 2026

    THis Web Site is hoax, I have been trying to contact nobody responded since last six months. They installed panels at my home and never get back to me and never able to contact.

  • 1★ · around September 2025

    Just at home inspection done because after a 6-inch snow I started having Cracks around the molding and soffits in my home. Called an extremely reputable home inspector just to have him tell me that the areas that sold in put their solar equipment and they did not protect from leakage so my entire roof and all of the insulation is ruined. Not only that but my ceilings and walls are now damaged because of Solgen's negligence. And as usual they are almost impossible to get an actual person by phone. So that if this is affecting you also please reach out I am in the process of shopping for an att

  • 1★ · around September 2024

    I cant express this enough. DO NOT choose this company for your solar needs. Customer service and management are awful. They care nothing about their customers, and only that you are buying panels from them. If I wasn’t constantly calling and scheduling things no one would show up to get any work done, and thats if you talk to the correct person. On top of that they never finish the work they are doing or follow up to schedule the next steps. My story: Upfront they seem great. But, also look at other reviews saying this is no longer the case. I got my solar in March of 2021. Everything seemed

  • 5★ · around September 2023 · the company replied

    Love our solar! It was an easy process. They were professional, prompt, and friendly. The crew was efficient and very neat. It was almost as if they weren’t here. They kept us updated throughout the process and even afterwards. If you’re thinking of going solar choose Solgen Power. We’re happy we did!

  • 5★ · around September 2021

    If you are thinking about going solar don't hesitate to reach out to Solgen Power! My experience with the company was professional and stress free. The sales rep Jay was very helpful in answering all of my questions regarding the process, money, and how solar benefits me. My account rep Marsha was pleasant to work with and had great customer service. The installers showed up when they were scheduled and were the upmost polite individuals I have ever dealt with! The panels look great on my house and you can't even see them from the street view! I couldn't be a more satisfied customer!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • answering questions 18
  • communication 16
  • scam 5
  • cost savings 4
  • power production 3
  • install crew 2
  • issue resolution 2
  • easy process 2
  • new team 2
  • smart thermostat 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Other installers in Kentucky

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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