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Solar Installer GuildUnited States · independent

Sun Team

Solar energy company · Shirley, MA

What the listing shows you

4.9★

18 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Massachusetts, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 18 reviews

Rated 1–2★
0%
typical in Massachusetts, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
100%
of the 18 reviews we hold

Its one and two star share is 2 points below the typical installer in Massachusetts. Across Massachusetts, 107 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 18 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Massachusetts, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Massachusetts whose Google breakdown has been read, grouped by their share of one and two star reviews. Sun Team is in the highlighted group.

What reviewers said

  • 5★ · around August 2024 · the company replied

    Just got our solar panels online. So excited and especially thankful that Jen Lawless was there to make this happen. Her knowledge of the process and her excellent communications kept me assured that we made the right decision every step of the way. Jen is so easy to talk with that costumer’s with all levels of knowledge about solar energy will be in the best hands with her expertise. I totally recommend her services.

  • 5★ · around August 2023 · the company replied

    Jen made the entire process of selecting the best option for us easy and straightforward. She not only provided different own/lease options but explained the entire process upfront. Her and her team were exceptional and I never felt like I was on my own. When I had a question Jen and Ashley were always available to talk, and kept in loop on where the project was and what the next step was. To anyone considering solar, I'd highly suggest going with Jen and the Sun Team, they offer a high quality product and more importantly stand behind it!

  • 5★ · around August 2023 · the company replied

    Jen was wonderful to work with and she made sure that everything went smoothly with getting a new roof together with our sunpower solar system. I cannot recommend her enough! Even after install she is always available in case there are questions regarding the solar system.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 5
  • project 4
  • easy process 4
  • options 2
  • installation process 2
  • support 2
  • expertise 2
  • responsiveness 2
  • quick responses 2
  • project updates 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
10 a.m. to 7 p.m.
Monday
10 a.m. to 7 p.m.
Tuesday
10 a.m. to 7 p.m.
Wednesday
10 a.m. to 7 p.m.
Thursday
10 a.m. to 7 p.m.
Friday
10 a.m. to 7 p.m.
Saturday
10 a.m. to 7 p.m.

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Massachusetts

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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