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Sunriver Solar

Solar energy company · Auburn, CA

What the listing shows you

4.6★

86 Google reviews

What it doesn’t

9%

rated 1–2★

typical in the Salinas area, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 87 reviews

Rated 1–2★
9%
typical in the Salinas area, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
99%
of the 87 reviews we hold

Its one and two star share is 6 points above the typical installer in the Salinas area. Across California, 448 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 87 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Salinas area, on one axis

0% rated 1–2★20%

Each mark is one company we hold in the Salinas area whose Google breakdown has been read, placed by its share of one and two star reviews. Sunriver Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026 · the company replied

    My experience with SunRiver Solar was extremely disappointing. Richard Kooi communication was inconsistent, timelines were not met, and I often had to follow up multiple times just to get updates. I expected a much higher level of professionalism and customer service. The installation process was frustrating, and concerns I raised were not addressed in a timely manner. Based on my experience, I would not recommend SunRiver Solar.
  • 1★ · around July 2026 · the company replied

    Professional team. Friendly, clean looking crew. Very happy with the work! Edit owner thinks it’s ok to cuss at people on the phone. Disregard my last review. Super unprofessional. Unaware of how to use the products they offer. They tell you to contact Tesla, Tesla tells you to contact them..
  • 2★ · around May 2026 · the company replied

    We scheduled the install for a Monday to avoid being unfinished going into the weekend, but then they didn't show up on Monday, and then someone showed up on Tuesday to let me know they wouldn't be starting until Wednesday. They started on Wednesday and went through Thursday, they don't work in Friday, so lo and behold I ended up having unfinished panels on my roof and equipment in my driveway over the weekend anyway. I also had to bug them to honor the contract which clearly stated that the EV Charger would be installed at the time of the solar install. When I brought it up to the installers
  • 5★ · around August 2026

    Good company, competent workers, the installation went well at a reasonable price.
  • 5★ · around June 2026 · the company replied

    All I can say is that Sunriver Solar is amazing. Mikayla is so easy to work with. She spent a significant amount of time helping us work through a major issue caused by a previous Solar service provider. Her patience and kindness and then swift action to help us with our solar problems (which had been ongoing for over 6 months) was incredible. We will be having some additional repair work completed by Sunriver Solar and I will report again our satisfaction - which I am confident will be another 5-star rating. Thank you Mikayla and Ben!!!
  • 5★ · around May 2026 · the company replied

    Sunriver did a great job at planning, installing, and setting up our system, and is continuing to do a great job at supporting it. The attention and care to explaining things pre-sales by Pat was one of the things that sold me on Sunriver, and the installation crew was very considerate, knowledgable, and professional. I have to say that everything was very smooth, and Jenna was a great manager the whole time. I have had a few questions post-installation and Jenna has always been very quick to respond with good answers or find the right answers from someone else. I was particularly pleased with

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • new roof 16
  • solar installation 15
  • polite crew 12
  • competitive pricing 7
  • informative staff 5
  • no pressure sales 5
  • battery installation 5
  • quick project completion 2
  • electrical panel assessment 2
  • ev charger installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “you from rising energy costs. Financing Options: Spread the cost over time, making it…”

Its website also mentions warranty and free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 4:30 PM
Tuesday
8 AM to 4:30 PM
Wednesday
8 AM to 4:30 PM
Thursday
8 AM to 4:30 PM
Friday
8 AM to 4:30 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Salinas

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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