Skip to content
Solar Installer GuildUnited States · independent

Sunrun

Solar energy company · Orlando, FL

What the listing shows you

3.6★

420 Google reviews

What it doesn’t

34%

rated 1–2★

typical in Florida, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 420 reviews

Rated 1–2★
34%
typical in Florida, 2%
Posted an update
7 months ago
the company posting to its own Google profile
Replies to reviewers
97%
of the 29 reviews we hold

Its one and two star share is 32 points above the typical installer in Florida. Across Florida, 36 of the 675 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 29 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Florida, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Florida whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

What reviewers said

  • 1★ · around August 2026 · the company replied

    My home solar system broke down after just three years. They wanted to charge over $600 just to send someone for an inspection, and then quoted another $1,200+ for repairs. I paid the money over a month ago; they keep promising to send …

  • 1★ · around July 2026 · the company replied

    Two years ago I bought the house, and it came with solar panels. The previous owner paid $58,000 for them and transferred the title to my name, meaning they were already paid for. According to the agreement with the company, everything …

  • 1★ · around July 2026 · the company replied

    Sunrun IS A TERRIBLE COMPANY IF YOU THINKING ABOUT SIGNING UP WITH THEM., DONT DO IT. I SIGNED UP WITH THEM THINKING THAT IT WOULD LOWER MY FPL ELETRIC BILL, IT DIDNT. MY CONTRACT CLEARLY STATES MY BILL WILL REMAIN THE SAME EACH MONTH, …

  • 5★ · around August 2026 · the company replied

    "Working with Will and Doron was great experience, they answered all my questions and was able to deliver an experience with proper expections. My recent Duke Bills have just been the connection of around $30 fee as expected! Going Solar is the way to save money immediately 10/10 recommend."

  • 5★ · around August 2026 · the company replied

    I had a great experience with this company from start to finish. From the initial purchase to the installation of my solar panels, the entire process was smooth, professional, and well organized. The team was knowledgeable, friendly, and …

  • 5★ · around August 2026 · the company replied

    Best decision I’ve made! I’m so glad I chose to go with them. The entire process was easy and stress-free. They explained everything thoroughly and answered all of my questions without hesitation. I truly appreciated their patience because I had A LOT of questions before making my decision. 😂 Their communication was excellent throughout the entire process, and they did an amazing job with the installation of my solar panels. I waited to leave my review because I wanted to see the actual difference in my electric bill—and let me tell you, I am literally RELIEVED! 🙌🏽 I’m so happy with my deci

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • cost savings 47
  • solar installation 27
  • easy process 22
  • electricity savings 12
  • installation team 11
  • informative staff 9
  • quick installation 8
  • professional crew 5
  • sales process 3
  • panel removal 2
  • honest company 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”

  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

  • It is also reviewed on ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
10 AM to 6:30 PM
Monday
9 AM to 10 PM
Tuesday
9 AM to 10 PM
Wednesday
9 AM to 10 PM
Thursday
9 AM to 10 PM
Friday
9 AM to 10 PM
Saturday
9 AM to 10 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Auburndale

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Sunrun?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing