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Solar Installer GuildUnited States · independent

Universal Solar Direct of Indiana

Solar energy company · Indianapolis, IN

What the listing shows you

4.7★

86 Google reviews

What it doesn’t

7%

rated 1–2★

typical in Indianapolis, 0%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 86 reviews

Rated 1–2★
7%
typical in Indianapolis, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
8%
of the 86 reviews we hold

Its one and two star share is 7 points above the typical installer in Indianapolis. Across Indiana, 24 of the 75 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 86 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Indiana ranking

No. 8 of the 15 rankable records in Indiana →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Indianapolis, on one axis

0% rated 1–2★65%

Each mark is one company we hold in Indianapolis whose Google breakdown has been read, placed by its share of one and two star reviews. Universal Solar Direct of Indiana is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    Don’t use this company they left all their customers in Las Vegas with some half ass company that is not even licensed in Clark county to do work and if you have something that is under Warranty they still except you to come out of pocket for over 800 dollars to fix it. This company also lied to me upfront and said buying 40 plus panels would make me not have an electric bill. Run from these people there a terrible company who doesn’t give a shit about there customers.

  • 1★ · around March 2026

    I’ve been asking for someone to come inspect my new system to address performance problems for 2 months. The response times have been terrible and now I find myself here trying to get a resolution.

  • 1★ · around November 2025

    I wouldn’t recommend this company to ANYONE! After working with the project manager Rosemary, she run into some issues with the town and I found out that the town had and issue with the electrician experience with installing solar panels so I was told there getting another electrician, that was 3 weeks ago. Fast forward and I’m calling and she’s not answering my calls or texts. I’ve been ghosted with no explanation or nothing! HORRIBLE CUSTOMER SERVICE!

  • 5★ · around July 2026

    Universal Solar Direct truly excels in customer care and quality installation. Myron ensured everything ran smoothly from start to finish, and the warranty terms were clearly communicated. The crew was fantastic, efficient, and left our property in perfect condition. Our solar panels are fantastic, and they followed their words on every promise.

  • 5★ · around July 2026

    Universal Solar Direct provides top-notch service. John’s knowledge and transparency were refreshing, and he thoroughly explained the warranty coverage. The installation team, including Miguel, was efficient, respectful, and very clean. Our panels are producing abundantly, leading to significant savings, exactly as they followed their words.

  • 5★ · around July 2026

    We're consistently amazed by our energy savings thanks to Universal Solar Direct. Conner's initial assessment was spot-on, and the system is exceeding expectations, especially with the reliable battery storage. The installation was quick and clean, and the Universal Solar Direct team made sure we understood everything, and they followed their words on timelines.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • saving money 14
  • warranty 8
  • cost 5
  • solar installation 5
  • project management 3
  • energy storage 2
  • steady energy 2
  • fast installation 2
  • friendly crew 2
  • battery backup 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “saving. We have been in business since 2002. All our employees are in-house, from…”

Its website also mentions free estimate and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Indianapolis

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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