West Coast Solar
Solar energy company · Brentwood, CA
What the listing shows you
4.4★
207 Google reviews
What it doesn’t
14%
rated 1–2★
typical in the Concord area, 12%
Newest review held
Jul 2026
newest held review this month
Google's rating breakdown · all 210 reviews
- Rated 1–2★
- 14%
- typical in the Concord area, 12%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 100%
- of the 5 reviews we hold
Its one and two star share is 2 points above the typical installer in the Concord area. Across California, 350 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in the Concord area, on one axis
Each mark is one company we hold in the Concord area whose Google breakdown has been read, placed by its share of one and two star reviews. West Coast Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around March 2026 · the company replied
I am providing the latest update on the installation of my system which has still not been completed by Westcoast Solar since the original installation of sept 2024. I REALLY DID NOT WANT TO HAVE TO GIVE ANOTHER BAD REVIEW. HAD THEY FOLLOWED THROUGH COMPLETELY, I WOULD HAVE PROVIDED A REVISON THAT I WAS COMPLETELY SATISFIED. BUYER BEWARE LOOK AT THE RATINGS OF 1 STAR ON ALL REVIEW APPS. THEY ARE MORE THAN LIKELY TRUE. This company is horrible to deal with. They never configured my arrays so that I could monitor the output for each panel. I don't know if panels are producing correctly now or no
3★ · around November 2025 · the company replied
The technician who finally arrived at my house five weeks after I contacted West Coast Solar, did a great job replacing the inverter. The level of service from West Coast Solar as a company has a lot of room for improvement. Five weeks without Solar is not acceptable. I made many phone calls that were not returned, and I felt like I was getting the runaround. In the end, solar edge sent the inverter to West Coast Solar, who scheduled the work, then reschedule the work, then reschedule the work again! The technician was confident and professional, but it was five weeks until he showed up
5★ · around July 2026 · the company replied
Ryan, Gabe, and Travis along with all of the West Coast Solar Team were all very supportive and knowledgeable throughout the whole process of having our Solar install led for our home. I chose to work with West Coast Solar and their Team because of my in-laws used West Coast Solar and they treated them with up most respect and support. Ryan and his Team made the process easy and hassle free for my wife and I. They handled everything Start to Finish. Scheduled all of the Appointments and Permits. Day of installation was perfect no problems clean installation and we'll designed system. My wife a
5★ · around May 2026 · the company replied
West Coast Solar helped us quite a bit. They were the installers of our solar but we ended up inheriting a service contract with Spruce (Real Estate Agents didn’t do any paperwork for Spruce, only West Coast Solar) when we purchased the property in 2020.. West coast Solar was set to come to our home in November of 2025 to replace a broken inverter, they found that we had a service Contract with Sprucepower. They went out of their way to help me to get Sprucepower to not move so slowly to go through their processes. The inverter is now at my property as West Coast Solar had my part and arranged
5★ · around April 2026 · the company replied
Cliff with West Coast Solar is AWESOME!! Polite, courteous, friendly and approachable! He explained the processes very well, checked in with me before, during and after he had finished. What an asset to the company! Give him a raise! 👏🤩 Turns out we needed a new inverter and Josh, the service tech was also AWESOME! Communicated every step of the way, arrived promptly on time, checked with me mid-process and upon completion. Efficient, courteous and expert service! 👏😃
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 14
- professional installers 14
- inverter check 14
- professional technician 8
- inverter replacement 7
- informative staff 7
- cost savings 6
- easy process 5
- quick installation 3
- no hard sell 3
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Its website also mentions financing, warranty, free estimate, established and licence number, but not in a sentence we can quote cleanly.
Elsewhere
- It is also reviewed on the Better Business Bureau and ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- Closed
- Monday
- 9 a.m. to 5 p.m.
- Tuesday
- 9 a.m. to 5 p.m.
- Wednesday
- 9 a.m. to 5 p.m.
- Thursday
- 9 a.m. to 5 p.m.
- Friday
- 9 a.m. to 5 p.m.
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Other installers around Concord
- CompanyRating breakdown1–2★Newest review held
Diablo Solar & Electrical Services, Inc.
4.4★ · 228 reviews
12%
Newest held review this monthHigh Definition Solar
4.1★ · 143 reviews
20%
Newest held review 4 months oldDel Sol Energy
4.8★ · 106 reviews · Brentwood, CA
5%
Newest held review this monthsolarXperts
4.3★ · 102 reviews
15%
No held review in a yearKOTA Energy Group
4.0★ · 93 reviews
25%
No held review in a yearUnited Solar Electric
4.8★ · 72 reviews · Brentwood, CA
4%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run West Coast Solar?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.