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Solar Installer GuildUnited States · independent

WindSolarUSA, Inc.

Solar energy company · Springfield, IL

What the listing shows you

4.7★

15 Google reviews

What it doesn’t

7%

rated 1–2★

typical in Springfield, 6%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 15 reviews

Rated 1–2★
7%
typical in Springfield, 6%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
47%
of the 15 reviews we hold

Its one and two star share is 1 point above the typical installer in Springfield. Across Illinois, 62 of the 183 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 15 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Springfield, on one axis

0% rated 1–2★30%

Each mark is one company we hold in Springfield whose Google breakdown has been read, placed by its share of one and two star reviews. WindSolarUSA, Inc. is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2021 · the company replied

    I had a very disappointing experience with this company. First they required that I provide them with my utility usage information for the past year, and a Google image of my property. Then they refused to do a site visit to answer my questions about installation. Then, after waiting a couple months they told me that I would have less than an hour to review their proposal before a scheduled conversation with their representative. I requested a couple days to review their proposal before discussion, but they refused. Thus, I lost a lot of time and some significant state rebates were lost. After

  • 5★ · around August 2025 · the company replied

    Michelle Knox and her team know what they are doing and are committed to helping their customers!

  • 5★ · around August 2024 · the company replied

    Our experience with WindSolar has been excellent. We had solar installed in late April 2023, and Michelle (owner) and her assistant (Kara) were incredibly prompt responders and wonderful to work with. We enjoyed the aspect that the experience was not a pushy sales situation--Michelle simply presented the facts and let us decide from there. Plus their support after installation in answering questions has been suburb in providing quality service. Highly recommend!

  • 5★ · around August 2024 · the company replied

    After shopping around for a while for solar, and either dealing with shady practices or flat out refusals to do work, I was recommended WindSolarUSA to see if they could give us a quote. The experience of just getting the quote felt refreshing compared to other places. I filled out the form, set up an online call, was given a very informative presentation, and was sent the proposal without any pressure on needing to get back to them on proceeding with a yay/nay. After thinking a bit on it and considering other options, we decided to go forward with the project. Kara and Michelle kept in consta

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • team 4
  • smooth process 2
  • solar installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It posts on YouTube, Facebook and X. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8:30 AM to 4:30 PM
Tuesday
8:30 AM to 4:30 PM
Wednesday
8:30 AM to 4:30 PM
Thursday
8:30 AM to 4:30 PM
Friday
8:30 AM to 4:30 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Springfield

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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