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Zenith Solar Services

Solar energy company · Port Jefferson Station, NY

What the listing shows you

4.3★

6 Google reviews

What it doesn’t

17%

rated 1–2★

typical in New York, 2%

Newest review held

Sep 2023

no held review in 3 years

Google's rating breakdown · all 6 reviews

Rated 1–2★
17%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
83%
of the 6 reviews we hold

Its one and two star share is 15 points above the typical installer in New York. Across New York, 46 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 6 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Zenith Solar Services is in the highlighted group.

What reviewers said

  • 1★ · around September 2023 · the company replied

    Mike Lawrence owner and technician came to my home several times to trouble shoot my solar array. Finally he was able to determine that 2 of the panels were defective. Each time we paid for his services and in the end it was left to me to get suitable replacements. He promised at the time, he would not leave me "high and dry" saying he would replace defective ones when I finally get them. I got the replacements in the beginning of July and all of a sudden Mike did not answer calls. After many attempts I finally caught him and he advised his status changed and he "isn't really doing his solar b
  • 5★ · around September 2022 · the company replied

    The owner of Zenith Solar, Mike Lawrence, is an incredibly knowledgeable, respectful, and fair practitioner of the Solar Industry. With close to 2 decades worth of solar installation and service experience, Zenith Solar Services can assess and repair your mounting structures and equipment from over 20 years of Photovoltaic installations which makes him the best possible option for diagnosing your solar needs. Whether it’s high bills from a piece of malfunctioning equipment, or emergency roof or equipment failure, you can be assured Mike Lawrence will know what to do and be able to fix it in it
  • 5★ · around September 2022 · the company replied

    My recent experience with Mike from Zenith was a very positive one. I bought a home with an existing solar panel system. He spent a fair amount of time inspecting my solar panel system and educating me on it by clarifying any questions I had. Mike then helped me manage a squirrel invasion of my solar panels. He was able to traverse my very high roof, evict the little terrors, and make repairs to some of the wires that they had damaged. Mike was very professional, courteous, and timely in his approach. I appreciate his services and would recommend him to anyone in need of electrical/ solar pane
  • 5★ · around September 2022 · the company replied

    Mike from Zenith Solar is reliable, knowledgeable, honest, reasonably priced plus he’s just a really nice guy. He fixed several problems & did some electrical work for us. We had a squirrel problem in the spring of 2020. They made a huge nest under 3 panels & chewed through some wires in one of the arrays so it was out of commission. We had a solar company here that fixed that issue. Then we had a problem a few weeks later where one of the other arrays stopped working. Called them back & they said they needed to change “pins” in all the arrays & the original problem array was on its way out. T

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 3
  • electrical work 3
  • solar panel work 3
  • roof 2
  • squirrel 2
  • wires 2
  • reliability 2
  • diagnostic 2
  • squirrel problem 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on HomeAdvisor. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on Instagram. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    8 AM to 3 PM
    Monday
    8 AM to 5 PM
    Tuesday
    8 AM to 5 PM
    Wednesday
    8 AM to 5 PM
    Thursday
    8 AM to 5 PM
    Friday
    8 AM to 5 PM
    Saturday
    8 AM to 3 PM

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Other installers in New York

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • Google publishes no street address for this company, so we cannot say which town it is based in. Port Jefferson Station is the area its listing was returned for, not an address we hold.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

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