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Solar Installer GuildUnited States · independent

816SolarPro

Solar energy company · Kansas City, MO

What the listing shows you

3.9★

87 Google reviews

What it doesn’t

25%

rated 1–2★

typical in Kansas City, 3%

Newest review held

Jul 2026

newest held review last month

Google's rating breakdown · all 87 reviews

Rated 1–2★
25%
typical in Kansas City, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
7%
of the 87 reviews we hold

Its one and two star share is 22 points above the typical installer in Kansas City. Across Missouri, 12 of the 114 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 87 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Kansas City, on one axis

0% rated 1–2★30%

Each mark is one company we hold in Kansas City whose Google breakdown has been read, placed by its share of one and two star reviews. 816SolarPro is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    I contacted 816 Solar Pro the beginning of June to let them know that our solar panels weren't working. They sent out 2 technicians to fix the solar panels. Our solar panels worked for maybe an hour after they left. One of the technicians said that I should be receiving a box in the mail to fix the solar panels permanently and when I receive the box to give them a call. I never received the box. I have been calling and calling the company to try to get someone to come out and fix the solar panels because they are still not working and noone is calling me back. Now we are stuck with 15 solar pa

  • 1★ · around June 2026

    I got solar last summer under sold under the pretext that it would replace most of my electric bill. It has not by far. I now have 2 big bills all under a fixed income(im on disability). When I was initially sold it, i told the sales rep I was out of state to visit my family and would handle business when I got back. I got bombarded w e mails and phone calls the whole time while gone, and even after I got back if I didnt respond in a day or 2 theyd be blowing up my email and phone again. Fast forward to roof install which mine was bad, and the company they contract with is sloppy on details an

  • 1★ · around March 2026

    One of the worse decisions I’ve made. I bought enough panels to produce 113% (36 panels) of our usage. In the winter my electric bill is $400-500 plus the solar payment. In the summer time it’s usually in the $200 range plus the solar payment. My house has zero shading so the roof/panels are in the sun. I’ve had theses panels going on 3yrs now and it’s the same every year. Learn from my mistake and forget about solar. It’s a scam 8-9months out of the year. I started saving and showing my electric bill to people so they see first hand how horrible and bad they are. Imagine before, during, and a

  • 3★ · around November 2025

    Installation crew is great. The customer service is almost non -existent. Panels were installed in August. It took until October to get Spire out here with the new meters. Once that happened, nothing came online or produced anything,. It took two weeks to get a response and get someone out here. I still had one inverter that was dead, which they RMA'd. Now it's been sitting here for 5 days. I contacted them that day and still have no response.

  • 5★ · around June 2026

    41 panels all done in one day. The installers were very nice and professional. We had a few laughs thru out the day. They cleaned everything up, couldn’t tell they were even here. Went about my day while they worked. If they had a question they would ask. WONDERFUL TO DEAL WITH

  • 4★ · around May 2026

    816Solar installed 25 solar panels on my roof several years ago. We have a lot of squirrels that live around our house and they ended up making a home under our solar panels and damaging some of the wiring along with the roof. It took two months of calling to get them to help get the squirrels out and, by the time they called me back, the squirrels had made a hole in my roof. It rained and I had water pouring in my kitchen. They finally helped remove the squirrels, fixed the hole in my roof, and installed the barrier around the panels. They did not, however do anything to help repair the damag

  • 5★ · around April 2026

    Orlando and his crew did an awesome job, we're very pleased.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 16
  • courteous staff 7
  • solar array 7
  • smooth process 4
  • electric bill reduction 4
  • install team 3
  • timely installation 3
  • professional installers 3
  • system up and running 2
  • reliable team 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “your panels or inverters, our 25 year warranty can help you out. We are dedicated to…”

  • Insured

    “solar. Professional Team Our team is insured, licensed, and trained to get the job…”

  • Licensed

    “Team Our team is insured, licensed, and trained to get the job done…”

Its website also mentions free estimate and years in business, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
8 a.m. to 5 p.m.
Tuesday
8 a.m. to 5 p.m.
Wednesday
8 a.m. to 5 p.m.
Thursday
8 a.m. to 5 p.m.
Friday
8 a.m. to 5 p.m.
Saturday
10 a.m. to 4 p.m.

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Kansas City

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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