New American Solar
Solar energy company · Lee's Summit, MO
What the listing shows you
4.9★
162 Google reviews
What it doesn’t
3%
rated 1–2★
typical in the Kansas City area, 3%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 165 reviews
- Rated 1–2★
- 3%
- typical in the Kansas City area, 3%
- Posted an update
- 5 days ago
- the company posting to its own Google profile
- Replies to reviewers
- 87%
- of the 166 reviews we hold
Its one and two star share is level with the typical installer in the Kansas City area. Across Missouri, 48 of the 114 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 166 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
On the Missouri ranking
No. 8 of the 33 rankable records in Missouri →
Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.
Every company we hold in the Kansas City area, on one axis
Each mark is one company we hold in the Kansas City area whose Google breakdown has been read, placed by its share of one and two star reviews. New American Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2026
Deceptive sales tactics, completely lied about rebates and tax credits. It’s been a nightmare. Please don’t do business with them. Response: our solar is under Roy. We’ve tried contacting several people there and through the finance company and we get no responses. But you responded quickly here.
1★ · around May 2026 · the company replied
We never received a tax break as we was informed we would. We was told we could put it towards our loan to help decrease the payment. Instead we received nothing and are left with a solar bill loan payment as much as a electric bill plus on top of that a electric bill. The communication is not the best and they take care of only the customers they want to invest communication with. I do not recommend this company for solar.
1★ · around October 2025
Do not buy anything from New American Solar!!! We were sold a solar system by Brett and Laura and it has been the biggest financial mistake of my entire life. The solar array generates less than half of what its supposed to. We've been paying for the solar panels and our electricity bill. They said they would pay for any months with double billing which they haven't. We've been trying to resolve these issues cordially and we've gotten nowhere. New American Solar is nothing but hollow promises and lies. Do not use them!!!
5★ · around August 2026 · the company replied
Brett Burns the Vp of New American Solar, came out today to talk about what it is going to take to get approval and ballpark cost for Solar system here. Really nice guy, very knowledgeable about what they are installing. Very thankful for his time, and enjoy the sample.
5★ · around August 2026 · the company replied
5/5 Stars – Fantastic experience with New American Solar! Working with Brett and the team at New American Solar was seamless from start to finish. Brett was exceptionally knowledgeable, professional, and took the time to answer every single question without any high-pressure sales tactics. He made the entire installation process straightforward, kept communication transparent throughout, and ensured the setup was clean, efficient, and tailored to our energy needs. The system is performing great, and it’s rare to find leadership that delivers with this level of honesty and care. Highly recommen
5★ · around August 2026 · the company replied
5/5 Stars – Fantastic experience with New American Solar! Switching to solar can feel overwhelming with so many choices, but the team at New American Solar made the entire process seamless from start to finish. A huge shoutout to Brett and Laura—they were exceptionally knowledgeable, professional, and went above and beyond to answer all of our questions throughout the entire installation process without any high-pressure tactics. Their communication was top-notch, the setup was clean and efficient, and the system is working great. It’s rare to find a team that delivers exactly what they promis
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- respectful staff 19
- cost savings 15
- fast installation 14
- smooth process 11
- knowledgeable team 8
- informative staff 5
- solar savings program 5
- solar consultant 4
- honest company 4
- no pressure sales 3
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Insured
“and Missouri since 2010 — licensed, insured, and 4.9★ rated. Wars, supply…”
Licensed
“Kansas and Missouri since 2010 — licensed, insured, and 4.9★ rated. Wars,…”
Its website also mentions warranty, free estimate, established and years in business, but not in a sentence we can quote cleanly.
Elsewhere
- It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on Instagram, YouTube and Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- Closed
- Monday
- 9 a.m. to 7 p.m.
- Tuesday
- 9 a.m. to 7 p.m.
- Wednesday
- 9 a.m. to 7 p.m.
- Thursday
- 9 a.m. to 7 p.m.
- Friday
- 9 a.m. to 7 p.m.
- Saturday
- 9 a.m. to 7 p.m.
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Solar Power and Light Service4.8★ · 4
- NuSun Power KC5.0★ · 10
- MC Power Companies, Inc.4.2★ · 6
- 816SolarPro3.9★ · 87
Other installers around Kansas City
- CompanyRating breakdown1–2★Newest review held
Ecovole Solar
4.3★ · 357 reviews
16%
Newest held review this monthAstrawatt Solar
4.7★ · 243 reviews
7%
Newest held review 2 months oldThe Solar Guys
4.9★ · 189 reviews · Kearney, MO
2%
Newest held review this monthLifetime Solar
4.2★ · 156 reviews
17%
Newest held review this monthHelio GreenTech
4.9★ · 91 reviews · North Kansas City, MO
1%
Newest held review this monthSolar Scapes
5.0★ · 89 reviews · Grain Valley, MO
0%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run New American Solar?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.