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Solar Installer GuildUnited States · independent

ADT Solar

Solar energy company · Niceville, FL

What the listing shows you

4.5★

255 Google reviews

What it doesn’t

11%

rated 1–2★

typical in Florida, 2%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 255 reviews

Rated 1–2★
11%
typical in Florida, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
76%
of the 255 reviews we hold

Its one and two star share is 9 points above the typical installer in Florida. Across Florida, 183 of the 675 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 255 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Florida, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Florida whose Google breakdown has been read, grouped by their share of one and two star reviews. ADT Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2024 · the company replied

    More expensive than others. Wish i would have shopped around. A lot of what salesman said wasn't true. I'm paying more for solar than I would for just FPL. House insurance goes up because of it. FPL lowered their rates that they pay you for power sent to the grid so at end of your you don't get much at all. And I was told the tax credit gets back to you over 2 years , it's been 3 and I still don't have full amount yet. It's only a few thousand a year. That's not the best when I had to pay solar loan company 15,000 to stay at current payment I had when getting the loan, otherwise would have rai

  • 1★ · around August 2024 · the company replied

    I have 72 Solar panels, I reported to ADT that I was not producing electricity! It has been 3 months and still waiting for service? Definitely not a reliable company!! Do not use ADT Dennis Sigala Miramar Beach, Fl

  • 1★ · around August 2024 · the company replied

    I signed a contract with these people several months ago and they canceled my contract with no explanation. I contacted them and they have told me several time someone will call me but not much results. I got nothing but run around. I chose Sunpro because the reviews sounded like the way to go and then they were taken over by ADT. I suspect that is the root of the problem. I suspect they canceled because my utility does not pay back as much as they charge but not sure that's the reason. Looks like I will have to find another solar provider. I'm getting screwed because prices have went up since

  • 3★ · around August 2023 · the company replied

    The buying process and install was great. No issues and very helpful and communicative throughout the entire process. They even replaced a part on our home that they had missed during the initial inspection at no cost to get everything hooked up. After the panels were on, they became almost impossible to reach and get a rep out to our home. Our panels haven't been reporting for weeks and we weren't given a date on when someone would come fix it. The day a rep was supposed to come fix it, they didn't show in the scheduled window after telling us they were on the way. Apparently once you're a cu

  • 5★ · around August 2024 · the company replied

    Malik was very knowledgeable in the subject and was able to convince me to go for the solar panel.

  • 5★ · around August 2024 · the company replied

    Malik was very knowledgable and easy to talk to, we're looking forward to getting our systrm installed

  • 5★ · around August 2024 · the company replied

    Truly appreciate Malik's expert help & insight throughout this process.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 31
  • installation crew 22
  • courteous staff 8
  • cost savings 7
  • quick installation 7
  • panel installation 6
  • informative staff 4
  • electric bill savings 3
  • installation speed 3
  • efficient crew 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers in Florida

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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