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Solar Installer GuildUnited States · independent

Citadel Roofing & Solar

Solar energy company · Sacramento, CA

What the listing shows you

4.7★

73 Google reviews

What it doesn’t

5%

rated 1–2★

typical in Sacramento, 4%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 73 reviews

Rated 1–2★
5%
typical in Sacramento, 4%
Posted an update
3 months ago
the company posting to its own Google profile
Replies to reviewers
100%
of the 73 reviews we hold

Its one and two star share is 1 point above the typical installer in Sacramento. Across California, 566 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 73 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Sacramento, on one axis

0% rated 1–2★35%

Each mark is one company we hold in Sacramento whose Google breakdown has been read, placed by its share of one and two star reviews. Citadel Roofing & Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around January 2026 · the company replied

    worked with Chris Blank as my salesperson, and he misrepresented the timeframe for receiving the SPIG rebate. Because of this misinformation, the rebate did not cover the full loan I took from Travis Credit Union for their services, leaving me with $4,500 still owed. After the installation, I began having problems with my electrical system. I contacted the company to fix these issues, and they offered to come back — but at $500 per hour, and even after multiple attempts, they have been unable to resolve the problems. Throughout this process, the company has failed to provide satisfactory solut

  • 1★ · around August 2025 · the company replied

    Citadel replaced our roofing at Amherst Place Condominiums. Inspection report upon completion showed the work was pathetic. Below they state they didn’t do the work to make their reviews look better . Complete LIARS

  • 1★ · around August 2024 · the company replied

    Citadel was tasked with replacing the roofs in my condo complex. On a daily basis, the trash and debris were not cleaned up properly. Citadel tore off the gutters in the process and did not replace them. Several units have water leaks inside after the roof replacement, and Citadel can't be bothered to send anyone out to inspect or fix the poor work. There is currently an unorganized pile of building supply material sitting in the same spot for the last month that they never removed. The level of service has been laughable. Take your business elsewhere.

  • 3★ · around August 2024 · the company replied

    Great roof in the end, but some troubling issues in the process. 1. The salesman assured me that any leaks before Citadel installed the new roof would be fixed for free. 2. It took 4 months for the roof to be installed, and no leaks were fixed. I was up on the roof with a tarp and a hammer every week during the rains. 3. The installers initially claimed that the whole roof was covered in six layers of shingles, and charged me to take all of them off. Luckily I had a contractor there to confirm that it was only a few squares with multiple layers, not the whole roof. 4. Gutter Guard installation

  • 5★ · around August 2026 · the company replied

    Great Roofing and Solar company. Excellent in customer service.

  • 5★ · around May 2026 · the company replied

    I have hired Citadel Roofing and Solar to do several projects for me and they have every time gone above and beyond. When finished with my roof the grounds lookd as good if not better than before . The gutters are beautiul. The solar they installed on my home was a great investment done cleanly and the most competitively priced, beating their competitors by THOUSANDS! I would highly recommend Citadel Roofing and Solar.

  • 5★ · around December 2025 · the company replied

    Absolutely great service and customer experience. Interacted with Bernice Yoder, she was quick in replying and crisp. Would recommend Citadel to everyone I know. Keep it up guys and you will have a whole lot of customer coming your way.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 13
  • inverters 5
  • timely work 3
  • fair pricing 3
  • inverter repair 3
  • data reporting 2
  • courteous staff 2
  • installation team 2
  • competent crew 2
  • knowledgeable technician 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “After serving California for over 40 years, our commitment to exceptional…”

Its website also mentions free estimate, family owned and licence number, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
7 AM to 5 PM
Tuesday
7 AM to 5 PM
Wednesday
7 AM to 5 PM
Thursday
7 AM to 5 PM
Friday
7 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Sacramento

1–2★3★4★5★gauge 0–20%typical here, 4%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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