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Five Star Solar

Solar energy equipment supplier · Sacramento, CA

What the listing shows you

4.9★

358 Google reviews

What it doesn’t

2%

rated 1–2★

typical in Sacramento, 4%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 358 reviews

Rated 1–2★
2%
typical in Sacramento, 4%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
22%
of the 356 reviews we hold

Its one and two star share is 2 points below the typical installer in Sacramento. Across California, 707 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 356 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Sacramento, on one axis

0% rated 1–2★35%

Each mark is one company we hold in Sacramento whose Google breakdown has been read, placed by its share of one and two star reviews. Five Star Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around May 2026 · the company replied

    Google info is wrong, hours of operation are wrong, google says store open, drove there, NOT open.. appointment only!
  • 2★ · around February 2026 · the company replied

    I did not have the best experience with Dustin and Evelyn. Lack of communication were my main issue with their team. Field installers were great and very knowledgeable of the systems they install but the lack of communication from their office and lack of eagerness to get my project completed and finalized made it difficult to meet my project's dead line.
  • 1★ · around December 2025 · the company replied

    I am not at all happy with this company! They are so unprofessional, they have changed my appointment twice and at the very last minute. I am very upset.
  • 3★ · around February 2026 · the company replied

    Installation was great, and fairly timely, but communication was pretty lacking and inconsistent. Emails remained unanswered, and simple questions were ignored.
  • 5★ · around August 2026

    They did their best to fix my solar panel as soon as they could. Lai was an excellent repairman and quickly confirmed the problem and fixed it. I also believe their rate was fair and they disclosed before coming out.
  • 5★ · around July 2026

    Had an 8-1 window… he was here at 8. I needed to run a line to hardwire my WiFi, and he was cool enough to come back in an hour to give me time to grab a new 50’ Ethernet and run in real quick before he came back and hooked it up, and ran through all my updates and getting everything running back at 100% again. It’s nice to have. A good reliable company that continues to work with you well after the original sale. Glad I used 5 star for sure!
  • 5★ · around July 2026

    I want to absolutely rave about this company and I honestly wish I could give more than 5 star for Dustin and his team. We had been trying to get solar going for 8 months with Project Solar/Freedom Forever and they just kept dragging us along without giving us any hope for an install date. 5 designs later and still no end in sight. And then they went under and we google for another solar company and we found 5 star solar and decided “what’s one more” and we got a hold of Dustin…and he not only kept his word from start to finish, but when SMUD did their inspection, the inspector stated that he

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 67
  • installation crew 17
  • competitive pricing 11
  • quick installation 10
  • installation time 7
  • enphase system 6
  • panasonic panels 5
  • no pressure sales 4
  • battery installation 3
  • quality panels and inverters 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “to provide you with the flexible financing options you need to take advantage of the…”

Its website also mentions warranty, free estimate and established, but not in a sentence we can quote cleanly.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 4 PM
Saturday
7 AM to 7 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Sacramento

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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