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Solar Installer GuildUnited States · independent

Community Solar Authority

Solar energy company · Rome, NY

What the listing shows you

4.4★

7 Google reviews

What it doesn’t

14%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 7 reviews

Rated 1–2★
14%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
14%
of the 7 reviews we hold

Its one and two star share is 12 points above the typical installer in New York. Across New York, 54 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 7 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Community Solar Authority is in the highlighted group.

What reviewers said

  • 5★ · around August 2023

    Community Solar Authority deserves the highest praise for their exceptional service, expertise, and unwavering support. Since the initial contact, their knowledgeable team ensured a seamless transition to solar energy and immediate savings. Their commitment to sustainability and customer satisfaction sets them apart, making them the go-to community solar organization. Don't miss your opportunity to work with this incredible team.

  • 5★ · around August 2022

    I’ve watched CSA excel because they know how to deliver on their promise of clean energy with a simple enrollment. It’s the most genius service; taking something complicated like solar farms and turning it into a customer experience that is easy as pie, saves me money, and didn’t cost a thing to sign up.

  • 5★ · around August 2022

    I was on the fence about solar for sometime now. I finally decided to get in contact with someone that could point me the right direction and give me a bit more information. They were completely knowledgeable, friendly, patient (cause face it, I had a lot of questions) and made me feel like they not only understood what I was wanting but went out of their way to help me figure out the best way to achieve it. I had an amazing experience with the people over at Community solar and defiantly am doing my future solar arrangements with them as well. Thank you so much for all your help it was incred

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • customer experience 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
9 AM to 7 PM
Tuesday
9 AM to 7 PM
Wednesday
9 AM to 7 PM
Thursday
9 AM to 7 PM
Friday
9 AM to 7 PM
Saturday
10 AM to 6 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Rome is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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