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Solar Installer GuildUnited States · independent

DIY Solar Assist

Solar energy company · Rome, NY

What the listing shows you

5.0★

10 Google reviews

What it doesn’t

0%

rated 1–2★

typical in New York, 2%

Newest review held

Apr 2026

newest held review 4 months old

Google's rating breakdown · all 10 reviews

Rated 1–2★
0%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
50%
of the 10 reviews we hold

Its one and two star share is 2 points below the typical installer in New York. Across New York, 139 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 10 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. DIY Solar Assist is in the highlighted group.

What reviewers said

  • 5★ · around April 2026 · the company replied

    Jeff is positively first rate when it comes to customer service!

  • 5★ · around January 2026

    DIY Solar Assist is top notch. Very knowledgeable and professional. We did a large ground mount system. Our system has been operational for 5 months and we've already generated enough electricity to supply 6 months consumption! Jeff was a huge help with system design, engineered drawings, utility application, component procurement, installation guidance and solid advice along the way. If you are considering a DIY project, step #1 is to give Jeff a call!

  • 5★ · around December 2025

    My project was a 9.5 KW grid tie ground mount system .The only regret I have dealing with DIY is that I started my project on my own. Mistakes I made could have been avoided rather than have Jeff correct them. I am considering two more Solar projects and will have DIY involved before I have problems, not to clean them up. In my opinion you can’t go wrong having DIY on your team.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • project 4
  • permit 2
  • electric 2
  • advice 2
  • solar panels 2
  • engineered drawings 2
  • ground mount system 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
10 AM to 8 PM
Tuesday
10 AM to 8 PM
Wednesday
10 AM to 8 PM
Thursday
10 AM to 8 PM
Friday
10 AM to 8 PM
Saturday
10 AM to 8 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Rome is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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