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Continental Battery Systems of Tri-Cities

Solar energy equipment supplier · Kennewick, WA

What the listing shows you

4.5★

16 Google reviews

What it doesn’t

13%

rated 1–2★

typical in Kennewick, 8%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 16 reviews

Rated 1–2★
13%
typical in Kennewick, 8%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 16 reviews we hold

Its one and two star share is 5 points above the typical installer in Kennewick. Across Washington, 23 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 16 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Kennewick, on one axis

0% rated 1–2★65%

Each mark is one company we hold in Kennewick whose Google breakdown has been read, placed by its share of one and two star reviews. Continental Battery Systems of Tri-Cities is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2022

    Way to lose a loyal customer. Been doing my battery shopping here for years. Today, they decided to not honor a warranty because I didn't have a paper receipt and they "are old school" and "have no way of looking up my name" and dozens of transactions I have made here at this store. I will never come back again. Glad y'all saved a few bucks, I buy about 5-6 batteries a year these days with all my toys. Good business decision!
  • 1★ · around August 2020

    I bought a battery for my motorcycle didn't even last 6 months the called absolutely killed it even though was on a trickle charger when I called them up they said that it was out of warranty this is a horrible place to buy a battery don't waste your money They don't stand behind their product
  • 5★ · around August 2025

    Husband's car battery died a short walk from this shop. The terminals were extremely corroded and we cleaned them with coke. Then we went to Battery Systems and lucky for us, the people working here were super helpful and kind. They tested the battery, jumped the car, and sprayed anti-corrosion stuff where needed. Shared some advice as well and got a bolt out of a socket that was stuck. Didn't charge for anything, but I know we'll be coming here when we need a battery. Thanks so much!
  • 5★ · around August 2025

    Great customer service and very nice people and honest .. Not sure the guy name but I believe he’s the owner. Instead of cheating me out my money he was honest and told me my battery was still in good condition. Then ended up charging my battery over night
  • 5★ · around August 2021

    Good place to get batteries. They treat you fairly and with respect.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • batteries 2
  • name 2
  • advice 2
  • kind staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty and established, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on Instagram, X, Facebook and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    Closed
    Monday
    8 a.m. to 5 p.m.
    Tuesday
    8 a.m. to 5 p.m.
    Wednesday
    8 a.m. to 5 p.m.
    Thursday
    8 a.m. to 5 p.m.
    Friday
    8 a.m. to 5 p.m.
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    • Batteries Plus4.5★ · 318
    • Tri-Cities Battery Tire Pros4.5★ · 375
    • Batteries & Auto Service3.4★ · 13
    • Firestone Complete Auto Care4.1★ · 751
    • AutoZone Auto Parts4.3★ · 596

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Kennewick

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

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