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Suntec, LLC

Solar energy company · Kennewick, WA

What the listing shows you

4.7★

40 Google reviews

What it doesn’t

8%

rated 1–2★

typical in Kennewick, 8%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 40 reviews

Rated 1–2★
8%
typical in Kennewick, 8%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
17%
of the 23 reviews we hold

Its one and two star share is level with the typical installer in Kennewick. Across Washington, 35 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 23 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Kennewick, on one axis

0% rated 1–2★65%

Each mark is one company we hold in Kennewick whose Google breakdown has been read, placed by its share of one and two star reviews. Suntec, LLC is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around June 2026

    took money and near impossible to get in contact with. never reaches out to give updates. doesnt return calls, texts, emails, or web contact forms. have not gotten any updates on when work will start for my bid in months and the estimated start date has passed. we were promised regular updates in the interim which never happened at all. website says customers can visit during business hours and gives no address, this google business listing also gives no address. defunct/dead end social media links. its like they took my money and ran away.
  • 1★ · around August 2019

    Not happy after installation. It feels like they will say anything to get a sale, nothing in writing so I can’t prove it afterwards. Pick some other company, or have everything in writing, is my advice. …
  • 1★ · around August 2019

    If I could give one star I would. I contacted a third party referral service because we are interested in solar. The referral service (which their whole purpose is to vet locations) looked up my property (which is somewhat wooded) and said than my garage would be fine. I was referred to this company and they scheduled the appointment. The tech then called me and asked to reschedule which was fine. This tech (Jeff) was in Puyallup and wanted to schedule all his Kitsap appointments in one day. Odd because this is a Bremerton based company, but understandable. He was polite and we rescheduled. Th
  • 5★ · around February 2026 · the company replied

    Installers were very professional. Installation went very smoothly even through the weather was not ideal. I would definitely highly recommend this company.
  • 5★ · around August 2025 · the company replied

    5 Stars – Highly Recommended! I was very satisfied with everything Solar Pros LLC did from start to finish. The entire process was smooth, professional, and well-organized. Their team was knowledgeable, punctual, and always ready to answer any questions I had. The installation was completed on time, and the system has been working flawlessly. I really appreciated how transparent and communicative they were throughout. I would absolutely recommend Solar Pros LLC to anyone considering going solar!
  • 5★ · around August 2025 · the company replied

    Great experience! Mike was not pushy and made sure he answered all our questions. Install crew did an awesome job and were extremely polite. I will for sure be recommending them to my friends and family!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • information 5
  • polite 5
  • understand 4
  • roof 4
  • house 3
  • communication 2
  • install crew 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “our peace of mind 10 craftmanship warranty. So that you can rest easy knowing…”

When they say they are open

Sunday
Closed
Monday
8 AM to 6 PM
Tuesday
8 AM to 6 PM
Wednesday
8 AM to 6 PM
Thursday
8 AM to 6 PM
Friday
8 AM to 6 PM
Saturday
9 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Kennewick

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Kennewick is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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