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Solar Installer GuildUnited States · independent

Purelight Power

Solar energy company · Pasco, WA

What the listing shows you

4.5★

40 Google reviews

What it doesn’t

10%

rated 1–2★

typical in the Kennewick area, 8%

Newest review held

Nov 2025

newest held review 9 months old

Google's rating breakdown · all 40 reviews

Rated 1–2★
10%
typical in the Kennewick area, 8%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 40 reviews we hold

Its one and two star share is 2 points above the typical installer in the Kennewick area. Across Washington, 27 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 40 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Kennewick area, on one axis

0% rated 1–2★65%

Each mark is one company we hold in the Kennewick area whose Google breakdown has been read, placed by its share of one and two star reviews. Purelight Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around November 2025

    We started our solar add-on project with Purelight in late June 2025 and signed our agreement on July 2nd to increase our solar capacity. From that point forward, it has been nothing but frustration and disappointment. Since installation, we’ve dealt with constant headaches, poor customer service, zero communication, and a company that seems completely unmotivated to finish the job they started. In July, Purelight turned off our existing panels without any notice, and because of their electrical work, our system was completely offline until almost November costing us money due to lost producti

  • 1★ · around September 2025

    Won't answer and send an inspector to my neighbors house even though he has paid them. They are ghosting his phone and text messages. Beware of this company.

  • 1★ · around August 2025

    Sales guy knocked on my door and he was told "we are not interested". Kept being pushy. Then preceeded to linger outside for 15 mins stalking the neighborhood.

  • 5★ · around November 2025

    Ani was very helpful and responded very quickly to my requests.

  • 5★ · around October 2025

    Ani was excellent and very helpful with answering my question and getting me the information I needed!!!

  • 5★ · around October 2025

    Chris was great to work with, very knowledgeable & made the entire process stress free.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • helpful staff 9
  • answering questions 7
  • easy process 6
  • clear explanations 3
  • solar setup 3
  • payment 2
  • customer care 2
  • explaining everything 2
  • helpful information 2
  • fast install 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions financing, warranty and 24/7 availability, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Monday
    9 AM to 5 PM
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5:30 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Kennewick

    1–2★3★4★5★gauge 0–20%typical here, 8%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Purelight Power?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing