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Solar Installer GuildUnited States · independent

Direct Energy Solar

Solar energy equipment supplier · Henrietta, NY

What the listing shows you

4.7★

3 Google reviews

What it doesn’t

0%

rated 1–2★

typical in New York, 2%

Newest review held

Sep 2015

no held review in 11 years

Google's rating breakdown · all 3 reviews

Rated 1–2★
0%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 3 reviews we hold

Its one and two star share is 2 points below the typical installer in New York. Across New York, 139 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 3 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Direct Energy Solar is in the highlighted group.

What reviewers said

  • 4★ · around September 2015

    I'm thrilled with my solar panels - less than thrilled with the unintentional carelessness of the installers...Coley, my sales rep was fabulous. Most others I interacted with were very accommodating; however, some of their information was incorrect and I believe more training is necessary.

  • 5★ · around September 2015

    Astrum Solar (now Direct Energy) installed my solar system. I was very satisfied with the all the contact I had with Astrum/Direct Energy Solar. From the initial home evaluation, sales options, project leader home examination, and installation to the final system turn on, the entire process went very smooth. I am quite satisfied.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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