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Solar Installer GuildUnited States · independent

Good Faith Energy & Roofing

Solar energy company · Addison, TX

What the listing shows you

4.9★

793 Google reviews

What it doesn’t

under 1%

rated 1–2★

typical in the Dallas area, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 794 reviews

Rated 1–2★
under 1%
typical in the Dallas area, 2%
Posted an update
9 days ago
the company posting to its own Google profile
Replies to reviewers
93%
of the 499 reviews we hold

Its one and two star share is 1 point below the typical installer in the Dallas area. Across Texas, 394 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 499 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Texas ranking

No. 3 of the 215 rankable records in Texas →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Dallas area, on one axis

0% rated 1–2★55%

Each mark is one company we hold in the Dallas area whose Google breakdown has been read, placed by its share of one and two star reviews. Good Faith Energy & Roofing is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around March 2026 · the company replied

    Work consisted of removal/reinstall of existing panels to install a new roof, adding nine new panels, and assuring that I had two strings that could be connected in parallel. Had it not been for my engineering background and basic electrical knowledge, this work would never have been performed correctly. Finally, after NINE MONTHS, the system is now working satisfactorily. The company's customer service suffers from the lack of a single point of contact, failure to return calls, using subcontractors who lack electrical knowledge, and continued efforts to delay and prove the customer wrong. The

  • 1★ · around August 2025 · the company replied

    Can you please have Cam stop calling and texting me about Tesla Solar funding programs every week. I am not interested. STOP

  • 1★ · around August 2024 · the company replied

    Good Faith Energy redid my roof and designed and installed a solar system. Unfortunately, I’ve had nothing but problems with everything GFE worked on. Here’s a few of the many issues I’ve had to deal with: the solar system was not installed properly and they’ve had to come out multiple times to fix the issues with the their wiring and installation. They also had to redo some trenching and busted one of my water lines in the process. Their communication is lackluster and while dealing with these issues I’ve had to contact them multiple times to get responses. Then there’s the roof. Shingles wer

  • 3★ · around December 2025 · the company replied

    Spent months chatting with many companies and ultimately decided on Good Faith because of the nice saleswoman on the phone. We were reassured by the 5 star reviews raving about the excellent communication, but unfortunately that was not our experience. There were multiple instances where late in the day we’d get emails to respond or sign ASAP or we’d lose our spot to get our installation by the end of the year even though our we stated over and over and had it in the contract to have them installed by then. At one point we went 5 weeks without any response or updates. We were told we’d get a n

  • 5★ · around August 2026

    We had a great experience with Good Faith Energy installing the solar panels and backup batteries at our home. From the beginning, the team was professional, easy to work with, and good about explaining what was happening throughout the process. The installation came out very clean. The panels look great, the battery setup is organized, and everything feels like it was done with a lot of attention to detail. I also appreciated that they took the time to explain how the solar system and batteries work together instead of just installing everything and leaving. I have a much better understanding

  • 5★ · around August 2026

    Very easy to work with and very nice people. I had them do my roof and install solar. Chris and Ronnie are great professionals and made sure everything was done perfectly.

  • 5★ · around August 2026

    Everything went so smooth and everyone was amazing at explaining the process, how to use the solar & telsa power walls to the most efficient way. They even helped me find a grid backup plan that gives credits for extra solar during summer that I can use for winter months. My goal was to eliminate or minimize electric bill as much as possible and Good Faith Energy is 100% the way to go!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 182
  • answering questions 133
  • tesla powerwall installation 106
  • good faith energy 80
  • installation team 31
  • ev charger installation 25
  • quick installation 24
  • battery installation 22
  • clean installation 15
  • tesla solar roof 7

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “installations? Yes! We offer multiple financing options including $0-down solar loans, lease…”

  • Established

    “served DFW homeowners and businesses since 2014, earning 770+ five-star Google…”

  • Years in business

    “professional installation. Roofing Over 20 years of combined roofing experience and…”

Its website also mentions warranty, insured and licensed, but not in a sentence we can quote cleanly.

Elsewhere

When they say they are open

Sunday
Closed
Monday
8 AM to 7 PM
Tuesday
8 AM to 7 PM
Wednesday
8 AM to 7 PM
Thursday
8 AM to 7 PM
Friday
8 AM to 7 PM
Saturday
10 AM to 4 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Sunfinity Solar3.5★ · 53
  • Texas Best Solar5.0★ · 157
  • Greenest Energy5.0★ · 11
  • Freedom Power4.5★ · 562
  • Sunshine Renewable Solutions5.0★ · 50

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Dallas

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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