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Solar Installer GuildUnited States · independent

Great Brook Solar NRG LLC

Solar energy equipment supplier · South New Berlin, NY

What the listing shows you

4.3★

6 Google reviews

What it doesn’t

17%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2017

no held review in 9 years

Google's rating breakdown · all 6 reviews

Rated 1–2★
17%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 5 reviews we hold

Its one and two star share is 15 points above the typical installer in New York. Across New York, 46 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Great Brook Solar NRG LLC is in the highlighted group.

What reviewers said

  • 5★ · around August 2017

    Great Brook Solar was wonderful to deal with. I initially called thinking I could possibly lease panels but didn't want to waste their time. I spoke with Debbie who was incredibly pleasant and patient and ended up with an appointment. Dave came to see us and he was very knowledgeable and passionate about his systems. Come to find out we were better off buying the solar system outright. We signed the contract and everything went "Great". We adopted the workers who installed the system because they were so friendly and they made sure we knew what was going on and got our okay. We have had no pro

  • 5★ · around August 2017

    Great company with a great reputation. I had multiple bids on my 11 KW roof mounted project. Great Brook came in with a good price. I was very impressed with their pre-bid inspection and their project engineering. I had heard of Mr. Austin's sterling reputation prior to contacting Great Brook for a quote. I was not disappointed. The install was first rate, on time, and on budget. I recommend Great Brook highly...

  • 5★ · around August 2017

    My experience with Great Brook Solar is positive. I'm going on 5 years with 20 panels on my roof which cover all my electricity needs, trouble-free. (I did have to re-set the system 3 times, turn it off then back on. The Great Brook folks were accessable and helpful.) The installation of the inverter and meters in my covered entrance is efficient and aethetically pleasing in a functional way.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 8 PM
Tuesday
8 AM to 8 PM
Wednesday
8 AM to 8 PM
Thursday
8 AM to 8 PM
Friday
8 AM to 8 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Great Brook Solar NRG LLC?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing