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Solar Installer GuildUnited States · independent

Hot Sun Industries Inc

Solar energy company · Upland, CA

What the listing shows you

4.4★

7 Google reviews

What it doesn’t

14%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 7 reviews

Rated 1–2★
14%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
14%
of the 7 reviews we hold

Its one and two star share is 13 points above the typical installer in California. Across California, 332 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 7 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Hot Sun Industries Inc is in the highlighted group.

What reviewers said

  • 1★ · around August 2021 · the company replied

    We bought Solar pool heating panels from Ken Wright, the owner and CEO of this business. The company has 2 Southern California addresses, which are essentially shipping addresses only. The company, Hot Sun Industries is actually based in Canada, which was not disclosed to us by Ken Wright. Ken Wright referred us to his "contractor" David Nielsen in Phoenix, AZ - only to learn later that David is no contractor. Ken Wright had only given phone instructions to David Nielsen, as David later told us, David had NEVER received any actual training on how to install the solar panels by Ken Wright. Ken

  • 5★ · around August 2024

    Just finished my 20' x 20' ground mounted swimming pool solar panel DIY job with a system purchased from Hot Sun Industries. I can heat my pool to 95'F without supplemental heating. Ken was very helpful. System arrived in perfect condition without a single part missing. Great experience and equipment! Installed my first system 20 years ago. Also purchased from Hot Sun. Still working great! Could not be happier!

  • 5★ · around August 2024

    Ken is amazing! He is truly an expert at what he does. He is patient, kind and so courteous. He answered all of my questions. If you are looking for rooftop solar for your pool, Ken is the person to call.

  • 5★ · around August 2022

    We had the owner, Ken, install their solar piping system on our shingle roof a few years ago and love it!! We live in Vancouver, BC (Canada) and have been able to get our pool temperature up to 86 to 93 Fahrenheit in the summer, without a heater. It’s amazing and has made our pool season last so much longer! Ken has always been responsive when we have any questions or need extra help with anything to do with the system. In the years we’ve had the system, we’ve only had one issue when it got winterized late and a freeze valve blew. Ken replaced the freeze valve in the Spring and prevented any d

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • heating 5
  • system 4
  • roof 3
  • pool heating 3
  • pool temperature 2
  • longevity 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “knowledgeable custom pool builder. Since 2010 he has partnered with Hot Sun in the…”

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube and Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 AM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in California

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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