NATiVE Solar
Solar energy company · Dripping Springs, TX
What the listing shows you
4.6★
83 Google reviews
What it doesn’t
7%
rated 1–2★
typical in the Austin area, 2%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 83 reviews
- Rated 1–2★
- 7%
- typical in the Austin area, 2%
- Posted an update
- 21 days ago
- the company posting to its own Google profile
- Replies to reviewers
- 98%
- of the 83 reviews we hold
Its one and two star share is 5 points above the typical installer in the Austin area. Across Texas, 284 of the 728 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 83 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in the Austin area, on one axis
Each mark is one company we hold in the Austin area whose Google breakdown has been read, placed by its share of one and two star reviews. NATiVE Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2026
I installed solar panels with Native Solar in spring 2017. While the sales/design team were pleasant to work with, communication was lacking during project execution. The PM was hard to reach. Knowing what I've learned now my options were never explained to me with tracking solar production. Up to this year the system has worked well. Earlier this year my tracking app stopped tracking production. Long story short they have not been very responsive to my inquiries, requiring multiple follow up emails/texts. My only option seems to be after paying for a complete system to include being able to s
2★ · around August 2025 · the company replied
You better hope nothing goes off line or breaks (especially with out your knowledge) cause they’ll charge you $300 just to send someone to look at your system and then tack on $175 an hour for repairs on top of that. They also won’t give you updates or inform you what they’re doing or when they’ll come back, ya gotta keep bugging them for information. I’ve had my system for two years, it was offline for 3 months and I had no clue. Solar is a scam, yall.
1★ · around August 2023 · the company replied
I wish there was negative stars to rate my overall opinion of my decision about the investment of these panels 05.09.2023 2 years of regrets.
3★ · around August 2025 · the company replied
We currently have over 60 solar panels, which we have had for over 10 years. These work well. However, we had an enphase system installed to help power our house during power outages. Unfortunately, this system has failed us every time we have had a power outage. My husband just spent about 1 hour outside in the rain on the phone with support trying to trouble shoot the problem, but didn’t have much luck. We only got our power back when power was restored in our neighborhood. We could see that our neighbors generac systems were hard at work and they had no problems with their backup system. If
5★ · around August 2025 · the company replied
I had 4000 watts added to my existing off grid 7800 watts because 2023 was SOOOOO hot that the generator ran over 100 hours during the summer. Last year San Antonio had 75 100+ days. This year, SA only had 25 100+ days but my generator didn't come one once to refill the batteries. When Native Solar designed my system to add in the 4000 watts, they included removing my 4800 watt inverter and replacing it with a 15,000 watt inverter. It might be a bit too much inverter BUT I see improvements. I have a sensor (TING) on my electric system that monitors voltage and spikes and brownouts. Before the
5★ · around August 2025 · the company replied
Native Solar did an outstanding job from start to finish! I would highly recommend them to anyone looking to add solar to their house.
5★ · around August 2025 · the company replied
Sergio from Native came out and did a health check on my system, fixed a few things, got me running on the Generac app, and we did an off grid test. He did a great job! Thank you, Sergio and Native.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- rebates 7
- electric bill savings 6
- cost savings 3
- professional technicians 3
- federal tax rebate 2
- panel installation 2
- scheduling install 2
- kwh production 2
- battery backup 2
- inverter upgrade 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Established
“As a trusted solar company in Texas since 2007, NATiVE Solar has delivered smart,…”
Its website also mentions warranty, but not in a sentence we can quote cleanly.
Elsewhere
When they say they are open
- Sunday
- Closed
- Monday
- 8 AM to 6 PM
- Tuesday
- 8 AM to 6 PM
- Wednesday
- 8 AM to 6 PM
- Thursday
- 8 AM to 6 PM
- Friday
- 8 AM to 6 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- 512 Solar5.0★ · 571
- Texas Solar Power Company4.3★ · 13
- Cool Solar - Austin Texas Solar Panel Power5.0★ · 64
- Guided Path Solar5.0★ · 2
- Now Energy LLC3.7★ · 14
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Austin
- CompanyRating breakdown1–2★Newest review held
Freedom Power
4.5★ · 985 reviews
11%
Newest held review this monthSolar Service
5.0★ · 702 reviews
1%
Newest held review this month512 Solar
5.0★ · 571 reviews
1%
Newest held review this monthLonghorn Solar - Austin
4.6★ · 379 reviews · Round Rock, TX
10%
Newest held review this monthLighthouse Solar
4.9★ · 226 reviews
2%
Newest held review last monthATX Solar
4.9★ · 211 reviews
3%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run NATiVE Solar?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.