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Solar Installer GuildUnited States · independent

New England Solar + Green

Solar energy company · Williamstown, MA

What the listing shows you

5.0★

101 Google reviews

What it doesn’t

under 1%

rated 1–2★

typical in the Springfield area, 3%

Newest review held

May 2026

newest held review 3 months old

Google's rating breakdown · all 101 reviews

Rated 1–2★
under 1%
typical in the Springfield area, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
73%
of the 101 reviews we hold

Its one and two star share is 2 points below the typical installer in the Springfield area. Across Massachusetts, 105 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 101 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Massachusetts ranking

No. 8 of the 67 rankable records in Massachusetts →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Springfield area, on one axis

0% rated 1–2★40%

Each mark is one company we hold in the Springfield area whose Google breakdown has been read, placed by its share of one and two star reviews. New England Solar + Green is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2023 · the company replied

    I would give them zero stars, but this option is not available. So, for the past two weeks I have called and left three messages and went online to the website and completed the online information where you think they would then call for a consultation. Well, after four times and the phone calls I have yet to receive a call to discuss having solar put on my house. really pathetic if people want to stay in business. So, to the owner if you read this do not call me, I have found other options.

  • 5★ · around May 2026 · the company replied

    What a great experience! Andrew is awesome, he is the owner and personally handles all details, not an employee or middle man. His communication and professionalism are top notch. So glad we chose him to do our solar system!

  • 5★ · around April 2026 · the company replied

    Extremely satisfied overall! I decided to go full solar late Sept 2025 and wasn't sure I was going to be able to get it installed before the federal tax credits went away at the end of the year. I looked into a bunch of solar companies but after reading their mediocre reviews I decided to go with NES&G as their reviews were overwhelmingly positive and the fact that they were a local company with a good history. Andrew Guntlow at NES&G was my primary point of contact. He was outstanding explaining everything thoroughly, was very good with communicating the next steps and timing expectations. He

  • 5★ · around February 2026

    We are very happy with Andrew and the team at New England Solar + Green. We looked at the large regional companies a few times. We always felt there was an angle with these large companies where the solar benefit was aimed at them and not the homeowner. New England Solar + Green simplified the process, had the best prices with the best benefit for us as the homeowners. The install was well planned and coordination and communication was excellent. Their own team of local installers provided a quick and professional install. Local electricians completed all the necessary wiring. Andrew guided us

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 20
  • new roof 14
  • quick installation 10
  • efficient work 9
  • electric bill savings 5
  • meticulous installation 5
  • efficient crew 4
  • no sales pitch 4
  • local installer 2
  • ground mount solar system 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “AFFILIATIONS MANUFACTURERS With over 25 years of long-established experience, we…”

  • Licensed

    “and a skilled civil engineer licensed across five states, in solar…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under fencing.
  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8:30 AM to 4 PM
Tuesday
8:30 AM to 4 PM
Wednesday
8:30 AM to 4 PM
Thursday
8:30 AM to 4 PM
Friday
8:30 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Springfield

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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