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Solar Installer GuildUnited States · independent

Nexus Energy Systems

Solar energy company · Ashland, VA

What the listing shows you

4.8★

144 Google reviews

What it doesn’t

3%

rated 1–2★

typical in the Richmond area, 1%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 144 reviews

Rated 1–2★
3%
typical in the Richmond area, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
61%
of the 144 reviews we hold

Its one and two star share is 2 points above the typical installer in the Richmond area. Across Virginia, 39 of the 118 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 144 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Virginia ranking

No. 12 of the 41 rankable records in Virginia →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Richmond area, on one axis

0% rated 1–2★15%

Each mark is one company we hold in the Richmond area whose Google breakdown has been read, placed by its share of one and two star reviews. Nexus Energy Systems is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026 · the company replied

    If there was a rating lower than 5 stars I would have given this company a zero star if it was possible. Ray from unlimited solar marketed this solar panels/ Nexus energy to us in 2024. I shared my concern for our roof and they stated that they would do an inspection before installing. If the inspection states that we need a new roof, it will be added to our solar cost, and if we needed repairs, and if it is $2k or less, the company will cover the cost. After this said inspection, in Ray's email , he stated that the roof was good to go, and we only need a roof repair of $2000 , so the company

  • 1★ · around October 2025 · the company replied

    Five stars so everyone can see this! Don't do it!!I am not usually someone that writes reviews unless it is a really good experience or a really bad one and I'd have to say I really don't have anything nice to say about them today I had the pleasure speaking to with a man named Jesse and he wasn't helpful even the slightest my electricity bill is around $230 to almost $300 these past 2 months on top of me paying $275 for the panels itself! Mind you I was promised I wouldn't even have an electricity bill at all or it would be a very small amount and these past two months have been extremely bus

  • 1★ · around October 2025 · the company replied

    I'm tired of getting the run around for this company. There system doesn't work, they claim that the system works and is producing power but my power bill says different, my last bill was $265 and here I am pay the same price for these panels that don't do anything my bill hasn't gone down. These panels are a waste, what is the point of having them if it doesn't save money. I feel that solar power is now a scam and pointless and this company is here to make money and not help the customer. Their customer service is absolutely atrocious, My wife can't even get a hold of them unless she writes a

  • 3★ · around August 2021

    I had previously posted a negative review of Nexus energy. After talking with the COO of Nexus I understand that my contract had not been assumed as I had thought it was. My contract originated with PEG solar, not Nexus. I'm updating to 3 stars because I can't delete it, but know I understand that I really have no experience with Nexus at all.

  • 5★ · around August 2026

    Survey coordination, action and completion were tight. Techs were friendly, informative, and efficient. This was good business.

  • 5★ · around July 2026

    Awesome company to work with! No upfront fees or charges. Fixed a problem with the electrical system without charge and had me up and running so fast.

  • 5★ · around May 2026 · the company replied

    If you are looking to install solar, this is the company you should use. The installation of the system went well, with a knowledgeable and friendly crew, who completed a very neat finished product. At the end of the first year, I was a little disappointed with my overall production; however, this was not the fault of Nexus Energy Systems and, again, they were very responsive to my concern. In fact, they actually added additional solar panels to do what they could to increase my solar offset. There aren't many, if any, businesses with this level of customer service left in existence. Plus, I o

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 23
  • polite staff 7
  • inspection process 7
  • quick turnaround 7
  • installation crew 6
  • permitting process 4
  • painless process 3
  • helpful technicians 3
  • informative staff 2
  • seamless process 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “Turn your investment into a guaranteed investment. We’ll cover…”

  • Family owned

    “true value for its customers. The family-owned company’s roots originally began…”

  • Established

    “that Matters When times get tough Since 1978, Nexus has traversed through every…”

  • Years in business

    “the state of California. For over 40 years, the Rietkerk family has been…”

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8:30 AM to 5 PM
Tuesday
8:30 AM to 5 PM
Wednesday
8:30 AM to 5 PM
Thursday
8:30 AM to 5 PM
Friday
8:30 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Richmond

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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