Optimum Solar USA
Solar energy company · Austin, TX
What the listing shows you
4.7★
153 Google reviews
What it doesn’t
7%
rated 1–2★
typical in Austin, 2%
Newest review held
Nov 2025
newest held review 9 months old
Google's rating breakdown · all 153 reviews
- Rated 1–2★
- 7%
- typical in Austin, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 37%
- of the 153 reviews we hold
Its one and two star share is 5 points above the typical installer in Austin. Across Texas, 291 of the 728 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 153 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Austin, on one axis
Each mark is one company we hold in Austin whose Google breakdown has been read, placed by its share of one and two star reviews. Optimum Solar USA is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2025 · the company replied
Great communication the whole time! The whole team was very friendly and cleaned up my yard after installation! If we have any questions they answer them fast and with language we understand! ***update**** communication is terrible now, half the panels are broken and can’t get anyone on the phone to fix them. We have a HIGH bill each month. This is the worst. We still have to pay for the panels.
1★ · around August 2025 · the company replied
FAKE CONTACTS AND SOCIAL LINKS. I HAVE A SOAL BUY BACK PLAN. The panels are inefficient and under designed. No real contacts or customer service were provided even when requested. Probably because there's who know 1 or 3 employees. Christian Colunga is only delaying and refusing to talk to us.
1★ · around August 2025 · the company replied
I seem to have a problem getting responses from this company have not received reimbursement promised and my panels were installed in February 2024. Was supposed to receive tax info in December still have not received. Company phone always gives a busy signal. I left messages on line received no answers and called several times. Sales rep is also not responding. They have very poor customer services. It's like they sell you the panels and they're done. Very poor service.
3★ · around August 2025 · the company replied
The attention until I signed the contract was very good, after that they returned, installed and there is chaos to this day, after installing the system they disappeared. No one came back to explain to me how the app worked or how i had to i staml it, they were not responsible for the cancelation charges of my previous electrical contract as they had offered during the contract negotiation. And to complete the story according to TNMP ,the app that i finally managed to install after a month and a half of installing the solar panels gives me false productio. Measumennts , with does not agree wit
5★ · around November 2025 · the company replied
Misael is god send. Our electric bill was a big weight off our shoulders. We could not believe there was such a program but there is. We also got 4 batteries just incase of a blackout. Thank you Misael and Optimum Solar USA.
5★ · around November 2025
Mr. Misael was very well organized in providing assistance for the solar system installed on my home. There are sufficient solar panels and three batteries to provide me with electricity to sustain my household. All this is no out of the pocket for me. Thank you Mr.Misael for your knowledge in providing this to me.
5★ · around November 2025 · the company replied
Great guy Misael. As advertised. Zero cost to me and I have four batteries incase a blackout happens.This is the real deal.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 38
- batteries 14
- easy process 12
- respectful staff 9
- fast installation 5
- installation crew 4
- no pressure sales 4
- zero cost 3
- free solar system 3
- free solar panels 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Its website also mentions free estimate, but not in a sentence we can quote cleanly.
Elsewhere
- It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on LinkedIn, Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- 8 AM to 8 PM
- Monday
- 8 AM to 8 PM
- Tuesday
- 8 AM to 8 PM
- Wednesday
- 8 AM to 8 PM
- Thursday
- 8 AM to 8 PM
- Friday
- 8 AM to 8 PM
- Saturday
- 8 AM to 8 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Cool Solar - Austin Texas Solar Panel Power5.0★ · 64
- Austin Discount Solar5.0★ · 46
- Texas Solar Power Company4.3★ · 13
- ATX Solar4.9★ · 211
- Easy Simple Solar5.0★ · 17
Other installers around Austin
- CompanyRating breakdown1–2★Newest review held
Freedom Power
4.5★ · 985 reviews
11%
Newest held review this monthSolar Service
5.0★ · 702 reviews
1%
Newest held review this month512 Solar
5.0★ · 571 reviews
1%
Newest held review this monthLonghorn Solar - Austin
4.6★ · 379 reviews · Round Rock, TX
10%
Newest held review this monthLighthouse Solar
4.9★ · 226 reviews
2%
Newest held review last monthATX Solar
4.9★ · 211 reviews
3%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Optimum Solar USA?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.