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Photon Brothers

Solar energy company · Centennial, CO

What the listing shows you

4.6★

187 Google reviews

What it doesn’t

9%

rated 1–2★

typical in Colorado, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 190 reviews

Rated 1–2★
9%
typical in Colorado, 3%
Posted an update
12 days ago
the company posting to its own Google profile
Replies to reviewers
94%
of the 190 reviews we hold

Its one and two star share is 6 points above the typical installer in Colorado. Across Colorado, 64 of the 216 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 190 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Colorado, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Colorado whose Google breakdown has been read, grouped by their share of one and two star reviews. Photon Brothers is in the highlighted group.

What reviewers said

  • 1★ · around August 2026 · the company replied

    So far a dismal experience. During installation, they tried to fit a conduit behind my gas meter and broke the gas meter in the process. Crews just left without a word. Got home and entire area smelled like gas with an audible spewing sound and had to get an emergency Xcel crew to fix it that night. But then they finished the install and just left, no walkthrough, no next steps, no nothing. Only communication I have gotten since is a cancelled last minute inspection and many notices from accounts receivable demanding final payment for my non operational system. I regret my choice.
  • 1★ · around May 2026 · the company replied

    What an absolute nightmare of a company to deal with. From the lack of transparency in the initial design and inability to communicate on design options, to explaining and executing the financing, to installing the incorrect equipment and having to come back to replace it, to setting up the back end incorrectly in that our app was monitoring another house, to not being able to provide enough purchase information for the Tesla rebate. I lack the ability to express my full and total frustration and lack of faith in this company.
  • 2★ · around April 2026 · the company replied

    These guys were great, right up until I paid them. Then, the communication dropped off for several months. Worse, we had agreed to a certain setup, but when the installers came, they did not bring the right equipment. This was after months of me asking to make sure they had the right equipment and the project manager assuring me that they would do the install as agreed. When I complained, the answer from Photon Brothers was "We can install it today, and you will get your rebate, or you can wait until 2026, when you will get the installation you want but not the rebate". They tricked me. To mak
  • 3★ · around August 2025 · the company replied

    My issue is not with the technician who replaced the inverter the service before. The app never alerted me there was a issue, just happened to look on day and saw a problem. When sent email per the phone not being answered was told would get a response in 5 days, seemed like a long time but did hear back in two days Was told equipment failure and they would order, said would take two weeks and then set up installation. Not sure what day got email that part was in but the installation was not till 7/31 which I know was at least a week out. On 7/31 got call that they could not install, this was
  • 5★ · around August 2026

    A crew came onsite to do a solar detach in preparation for a new roof. The lead guy was Christian and he was professional and friendly, explaining the process and answering questions. A really great experience overall!
  • 5★ · around August 2026 · the company replied

    Had a great experience. Worked specifically with Alexis and Chris to tackle some tricky issues with the utility company but they were very professional and did a great job and got it all done. We love the final product.
  • 5★ · around August 2026 · the company replied

    Photon Brothers installer, Jeremy, notified us that he was on his way, arrived on time, and completed a clean installation of our new Tesla Powerwall battery in under 4 hours. Thanks Jeremy, for your modification to install the conduit below the siding. And thanks for the thorough explanation of the Tesla app allowing us to view the balance of power between the battery, the solar panels and the grid.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar system installation 28
  • project management 13
  • inverters 13
  • warranty 10
  • installation team 8
  • project completion time 6
  • inverter replacement 5
  • installation speed 3
  • clean install 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 4 PM
Tuesday
9 AM to 4 PM
Wednesday
9 AM to 4 PM
Thursday
9 AM to 4 PM
Friday
9 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers in Colorado

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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