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Solar Installer GuildUnited States · independent

Ra Solar

Solar energy equipment supplier · San Francisco, CA

What the listing shows you

4.0★

18 Google reviews

What it doesn’t

22%

rated 1–2★

typical in San Francisco, 8%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 18 reviews

Rated 1–2★
22%
typical in San Francisco, 8%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 18 reviews we hold

Its one and two star share is 14 points above the typical installer in San Francisco. Across California, 209 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 18 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in San Francisco, on one axis

0% rated 1–2★35%

Each mark is one company we hold in San Francisco whose Google breakdown has been read, placed by its share of one and two star reviews. Ra Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2023

    RA Solar is a scam. They were pleasant enough during installation but after that it took posting a bad review to get them to answer repeated phone calls and text messages to come look a the system that wasn't functioning properly. We got a bunch of flack for posting a bad review but evidently it is the only way to get this companies attention. To make matters worse, we moved from the house where the solar panels were installed and they emailed me again. I asked them to take me off of their mailing list as I didn't live in the home anymore to which I got a very snarky email back. See below for

  • 1★ · around August 2023

    Postponed for like 5 times so far and still hasn’t delivered Solar for our home. Not even responding to cancel or to return the money.

  • 1★ · around August 2023

    My solar panels were installed in June 2021. My panels worked fine until March 29 2022. Since then my solar panels started having problems. Varney barely picks up his phone. After repeated attempts, he finally sends someone over but this person either comes without the right ladder or the harness or enough people to support. Either way, after repeated failed attempts, he never fixed my issue. It is now Feb 2023 and I have still not gotten my solar panels fixed. I subsequently hired a third party solar repair company, paid nearly 10% of my entire solar install costs just to get them to come and

  • 5★ · around August 2024

    I got help from Varney and Gustavo for my solar project couple of months ago. Though there was initial back and forth communication in finalizing the contract and installation date, at the end it went smoothly. Varney is a hard working and straight forward person.

  • 4★ · around August 2024

    I installed panels in 2020 and the experience was great. I even recommended my friends. This year I wanted to install more panels. Experience has not been great. Gustavo, the installer is great. My inverter is 3800 but in the quote for upgrade it is written as 7600 and is supposed to handle new addition of panels. The energy production in maxed out without any benefit of new panels. I contacted Varney and he did install a new micro controller. I gave 5 stars in 2020 Gave 2 stars in 2023 Upgrading to 4 stars as Varney is trying his best to fix everything.

  • 5★ · around August 2023

    I contacted RA solar recently to install my solar system as they are a elite installer for Panasonic panels. RA solar did an excellent job in installing the solar panels with expert workmanship. Gustavo is a an expert what he does and does it right the first time. Solar panels are working fine and now i m waiting for pg&e activating my system at their end. Hopefully will be done soon. I would strongly suggest RA solar for any solar project.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
11 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around San Francisco

1–2★3★4★5★gauge 0–20%typical here, 8%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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