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Silicon Solar

Solar energy equipment supplier · Bainbridge, NY

What the listing shows you

4.8★

123 Google reviews

What it doesn’t

3%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 123 reviews

Rated 1–2★
3%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
21%
of the 123 reviews we hold

Its one and two star share is 1 point above the typical installer in New York. Across New York, 110 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 123 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Silicon Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2023

    Worst customer service I ever dealt with. Pumps are garbage unless you want a squirt gun fountain in your pond do not waste your money on this garbage!!!! Sincerely very angry customer
  • 1★ · around August 2015

    Easily the worst internet retailer experience I have ever had. I placed an order on 9/18/2014, today is 11/20/2014 and I still do not have the product even though my credit card was charged more than 2 months ago! At the time of ordering, I was never informed of any stock issue or backorder. On 10/20/2014, I was told that they would be shipping "within a few days", and that would receive a free box of Christmas lights for my trouble. A week ago, I was told they would ship by the end of the current week, and still nothing!
  • 1★ · around August 2015

    I ordered a solar fountain kit in March 2014. It finally arrived in August. August - really? yes. August. Numerous emails went unanswered, calling them over the phone is worthless as they have recently dumped all their calls to a third-party call center in India. It is impossible to actually speak with someone in the US. Regardless of the extreme delay in receiving the pump, I was really looking forward to it. Unfortunately the controller is defective. I have tried to contact support 5 times regarding the defective controller. (phone, email and online request form) The controller outputs ZERO
  • 3★ · around August 2022

    high prices for a good product. If you look up the individual products that they use to make these kits vs. the prices they sell them for you might feel scammed but the stuff works. I bought the Genlight waterproof indoor and outdoor solar 150W LED strip for an insane 599.95 it only came with one led strip 21" long!!! I had assumed the photo shown on the site was the product( it had two 21" led bars shown) I contacted customer service. They promptly replied that" the picture was just an example and that the kit only came with one strip"... I had to end up buying another strip. I will not buy t
  • 5★ · around August 2026

    purchased two realtor solar lights. super super nice lightweight and bright LED lights. could not find these anywhere else. and the price was super nice as well. had purchased a solar pond waterfall pump from these folks two years ago and the pump is working just great as well. ty
  • 5★ · around July 2026

    We purchased the GenLight for our neighbor sign. It works very well and gives off just enough light. To help prevent tampering we attached it to a separate bracket we purchased from Silicon to be able to attach the panel and light securely to the sign using metal zip ties and longer screws. We didn’t have a place to put the panel to face SW. However the panel charges enough and gives out a strong light. Thank you Silicon Solar.
  • 5★ · around July 2026

    The solar fountain pump from Silicon Solar was easy to set up, silent, and had a consistent flow once the Sun hit the solar panel. The panel has a long lead that allows you to place it away from the spot you've chosen for your fountain, which allows you to put the fountain in shade but still receive power. I bought a couple more of Silicon Solar's pumps once I found out how well they work.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • easy installation 18
  • solar pump 17
  • battery backup 13
  • solar lights 12
  • fast shipping 9
  • led lights 8
  • solar fountain 8
  • ordering process 4
  • realtor lights 2
  • flow adjustment 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 4 PM
Tuesday
9 AM to 4 PM
Wednesday
9 AM to 4 PM
Thursday
9 AM to 4 PM
Friday
9 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Intelligent Green Solutions (IGS)5.0★ · 24
  • Paternoster Solar5.0★ · 1
  • My Solar Grid3.5★ · 2

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New York

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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