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Solar Installer GuildUnited States · independent

Solar Service Call

Solar energy company · Livermore, CA

What the listing shows you

4.5★

13 Google reviews

What it doesn’t

15%

rated 1–2★

typical in California, 1%

Newest review held

Feb 2026

newest held review 6 months old

Google's rating breakdown · all 13 reviews

Rated 1–2★
15%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
15%
of the 13 reviews we hold

Its one and two star share is 14 points above the typical installer in California. Across California, 314 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 13 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Solar Service Call is in the highlighted group.

What reviewers said

  • 5★ · around August 2025

    When my SolarEdge inverter failed, my solar panels stopped producing power. I reached out to Solar Service Call, and during our initial conversation, they promptly identified that a replacement inverter was required. They took the initiative to contact SolarEdge on my behalf and successfully secured a replacement unit under my existing warranty at no cost. They informed me they would follow up once the new inverter arrived. Shortly thereafter, I received a message confirming its arrival and offering to schedule the installation. They were flexible and worked within my availability, which I fou

  • 5★ · around August 2025

    Chris was exceptionally helpful and worked very hard to help try and find a solution for a very complicated problem. He was a true gentleman and he his team came out repeatedly to try and solve the issues. The house sold in the middle of the process and he was dedicated to seeing it through and was even kind enough to not charge me because the house sold before they had a chance to fix it. Very rare to find honest and dedicated people in this unregulated business. But Chris can be certainly trusted and will follow through and do a good job. Highly recommended.

  • 5★ · around August 2025

    I am extremely grateful to Solar Service for the work that they did for our church. They were responsive, respectful and professional in fixing issues that a previous company had performed. I cannot say enough about how thankful we are to them.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • helpful staff 4
  • new inverter 4
  • company 2
  • solar system 2
  • cost 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 4 PM
Tuesday
8 AM to 4 PM
Wednesday
8 AM to 4 PM
Thursday
8 AM to 4 PM
Friday
8 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers in California

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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