SunQest
Solar energy equipment supplier · Newton, NC
What the listing shows you
3.8★
39 Google reviews
What it doesn’t
26%
rated 1–2★
typical in North Carolina, 2%
Newest review held
Aug 2025
no held review in a year
Google's rating breakdown · all 39 reviews
- Rated 1–2★
- 26%
- typical in North Carolina, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 88%
- of the 25 reviews we hold
Its one and two star share is 24 points above the typical installer in North Carolina. Across North Carolina, 19 of the 130 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 25 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in North Carolina, on one axis
45%
12%
7%
18%
18%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in North Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. SunQest is in the highlighted group.
What reviewers said
1★ · around August 2025
Cant give 0 stars so guess 1 will do.Terriable place to buy from. The services are terriable. Going on 15 days now of being told there coming to fix issues that are under warranty. Over the last 4 months have had numerous issues that have taking weeks to get somebody to not only fix but to simply answer a phone or text message back. DO NOT...I REPEAT.. DO NOT waste your time and money with these people
1★ · around August 2020 · the company replied
May 8 I purchased a hot tub for $6000 which was “an awesome deal” per the owner Mr Baer. I asked them to hold it for 2 Weeks which means it would be on or around June 2 when I would need it delivered. He told me to let him know so I called on Friday May 29 at 4:27 pm to inquire about delivery and told the owner Mr Baer my builder would be ready at the first of the week. Mr Baer gave no indication when we paid the $6000 that a 2 week delivery time would be a problem. I was told he could not guarantee but would try to get it delivered. I then called again on June 5th at 5pm and Mr Baer assured m
1★ · around August 2018 · the company replied
This is the kind of work they done for my elderly grandmother charged her $2,000 I called Channel 9 on them they leveled her water tank with a used oil can what kind of work is this we are very unsatisfied they told me i was rude they left my grandmothers yard full of trash they lied to her told her they put water filter in and didn't
3★ · around August 2021 · the company replied
The owner was very easy to work with. Very knowledgeable and kind. Also had the pleasure of working with Kyla who handled everything very professionally. My only complaint would be with Delores. She was not very polite when she reached out to me about purchasing a spa I put a deposit down on. Not once was I told it was non refundable. She was very rude and unprofessional. I will now be taking my business to another company because of this.
5★ · around August 2024 · the company replied
We had a great experience at SunQest, the owners were very knowledgeable and just all around good people. Delores and Greg keep the store open hours after their published closing time to accommodate our work schedule and brought down spas out of the warehouse for us to try while we were trying to make a decision. They made the entire process very easy and we couldn't be happier with our new spa.
5★ · around August 2023 · the company replied
The Baers are good people, Great deal on our hot tub, go by and check them out, no pressure, very informative.
5★ · around August 2022 · the company replied
Bought a used hot tub from a friend , called here for advice . Clearly he didn’t have to but he walked me through it . Very pleased with the help . Will be doing business here .
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- hot tub 7
- spa 4
- easy process 2
- knowledgeable owner 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Established
“heaters to full off-grid designs. Since 1988 SunQest has offered a wide selection…”
Years in business
“pools, again all made in USA; over 30 years experience installing fiberglass…”
Insured
“We are fully licensed and insured. Fiberglass pool shells, spas and hot…”
Licensed
“water purification always included Licensed General Contractor, license # 80949…”
Its website also mentions licence number, but not in a sentence we can quote cleanly.
Elsewhere
- Google also lists this company under pool service.
- It is also reviewed on HomeAdvisor. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- Closed
- Monday
- 8:30 AM to 5 PM
- Tuesday
- 8:30 AM to 5 PM
- Wednesday
- 8:30 AM to 5 PM
- Thursday
- 8:30 AM to 5 PM
- Friday
- 8:30 AM to 5 PM
- Saturday
- 10 AM to 2 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- SunLife Sunrooms Spas & More4.6★ · 71
- Epi Pools & Spas4.9★ · 50
- S & W Pool Distributors5.0★ · 7
- Pool Life4.8★ · 97
- S & H Pools4.7★ · 54
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers in North Carolina
- CompanyRating breakdown1–2★Newest review held
SunEnergy1 - Bethel
4.7★ · 7 reviews · Bethel, NC
0%
No held review in a yearPalmetto Solar
4.2★ · 3,112 reviews · Charlotte, NC
18%
Newest held review this monthTop Tier Solar Solutions
4.2★ · 1,559 reviews · Charlotte, NC
19%
Newest held review this monthNC Solar Now
5.0★ · 760 reviews · Raleigh, NC
0%
Newest held review this monthRenu Energy Solutions
4.6★ · 607 reviews · Charlotte, NC
9%
Newest held review this month8MSolar
4.9★ · 572 reviews · Raleigh, NC
1%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run SunQest?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.