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Sunrun

Solar energy company · Lehi, UT

What the listing shows you

3.8★

249 Google reviews

What it doesn’t

28%

rated 1–2★

typical in Lehi, 9%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 249 reviews

Rated 1–2★
28%
typical in Lehi, 9%
Posted an update
24 days ago
the company posting to its own Google profile
Replies to reviewers
71%
of the 248 reviews we hold

Its one and two star share is 19 points above the typical installer in Lehi. Across Utah, 22 of the 167 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 248 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Lehi, on one axis

0% rated 1–2★30%

Each mark is one company we hold in Lehi whose Google breakdown has been read, placed by its share of one and two star reviews. Sunrun is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026 · the company replied

    Regional manager Tyler is very argumentative and frankly rude. How do you expect to get customers when you can’t answer basic questions?
  • 1★ · around June 2026 · the company replied

    The solar system they installed only produces ONE THIRD of the energy they spec'd it out to produce, leaving me with a higher total energy bill than I had without it. I've gone back and forth with their support so many times with absolutely no help. They've offered to charge me $565 just to inspect my system - absurd. The owner's response below is a pointless facade, they wont do anything. System never worked, and will never get fixed without paying AGAIN for a completely new installation. GO ANYWHERE ELSE for Solar.
  • 1★ · around May 2026 · the company replied

    Honestly horrible. Solar was down for an entire year and when they finally fixed it and offered a pittance for reimbursement. Go with another solar company.
  • 3★ · around August 2017

    Vivint solar is a rapidly changing company in policy and team members. The way they do business is adaptable and with a range of packages, a solar plan is within anyone's price range.
  • 5★ · around July 2026 · the company replied

    I’m glad i went with Sunrun! The team is professional all around can’t be more happier. It’s been 3 yrs since the system was installed no complaints totally recommend sunrun 100%! I give Mon Cherie a 1000 stars! I highly highly recommend Mon Cherie and the team at sunrun. Mon Cherie is a local agent that understands the rising costs in Hawaii as i was very concerned about my electric bill. She made the process incredibly smooth. She was very transparent about pricing, explained the grid situation clearly, and delivered exactly what was promised. My system was installed quickly, and I’m already
  • 5★ · around July 2026 · the company replied

    I have no problem with the Sunrun solar system and I am very pleased with the outcome. My expectations have been very high and the Sunrun installation crew and the staff team led by Juan Carlos Garcia were very capable .
  • 5★ · around July 2026 · the company replied

    They are my first solar panels installer and it's still kicking. Well educated, professional and knowledgeable about the job.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 18
  • professional team 11
  • efficiency 7
  • installation crew 5
  • courteous staff 4
  • panel removal 2
  • knowledgeable rep 2
  • fast process 2
  • energy bill reduction 2
  • efficient install 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”
  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
8 AM to 4:30 PM
Monday
7 AM to 8 PM
Tuesday
7 AM to 8 PM
Wednesday
7 AM to 8 PM
Thursday
7 AM to 8 PM
Friday
7 AM to 8 PM
Saturday
7 AM to 8 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Lehi

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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