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Solar Installer GuildUnited States · independent

Sunrun Solar

Solar energy company · Lititz, PA

What the listing shows you

2.5★

8 Google reviews

What it doesn’t

63%

rated 1–2★

typical in Pennsylvania, 0%

Newest review held

Aug 2022

no held review in 4 years

Google's rating breakdown · all 8 reviews

Rated 1–2★
63%
typical in Pennsylvania, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 8 reviews we hold

Its one and two star share is 63 points above the typical installer in Pennsylvania. Across Pennsylvania, 2 of the 146 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 8 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Pennsylvania, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Pennsylvania whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2022

    Do not under any circumstances, use this company. I have clients that sold their home, the new buyers understood they were to assume the contract and the title was transferred. Sunrun gave the title company the all clear. That was in July of 2021 and they still call and harass my clients on a daily basis, saying they will continue to harass them until they pay the balance. That's not how this works, it transfers with the house. My clients no longer live there! They don't return calls or emails, they pass the buck from one person to another, we can't get any resolution on this and we have all b

  • 1★ · around August 2022

    very bad company, overpriced, bad customer service.

  • 1★ · around August 2022

    There customer service is hands down the worst I’ve ever dealt with and it’s a big ripoff

  • 5★ · around August 2022

    Love this company and everything they stand for. The reps truly care about service! If you want to go solar, they are the best!

  • 5★ · around August 2022

    Good customized solutions to fit your home and energy needs

  • 5★ · around August 2022

    Amazing company! Amazing values! The company has the best structure and integrity. The people at the office are so helpful. Would definitely recommend them for anyone looking to go solar.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”

  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”

  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

Other installers in Pennsylvania

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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