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Sunrun

Solar energy company · Vista, CA

What the listing shows you

4.1★

146 Google reviews

What it doesn’t

21%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 146 reviews

Rated 1–2★
21%
typical in California, 1%
Posted an update
3 months ago
the company posting to its own Google profile
Replies to reviewers
100%
of the 23 reviews we hold

Its one and two star share is 20 points above the typical installer in California. Across California, 225 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 23 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

What reviewers said

  • 1★ · around August 2026 · the company replied

    The employees of this company cannot read. Or, they continually ignore no soliciting signs and harass residents at their homes. Earlier this week two of their employees names Sebastian and Zac claimed that they were “working on the power plant” and would not leave my elderly disabled grandmothers property for over 10 minutes after being told to leave multiple times. They were also told to leave a month ago, and multiple times last year. Today, I had a sales person trespass on the property TWICE in 30 minutes, past 7:30pm on a week night. Both times, they did so ignoring no soliciting and no tr
  • 1★ · around July 2026 · the company replied

    Stupid place , call them to install never show up and keep knocking my door , annoying company and employees , Clearly a big sign staying no knocking no soliciting
  • 1★ · around May 2026 · the company replied

    God awful company that promises good solar panels but give us shady incentives, bogus lies, & would never stop with the stalking.
  • 5★ · around July 2026 · the company replied

    Great job and the install went seemingly! Thanks
  • 4★ · around July 2026 · the company replied

    I’ve worked with SunRun on a few occasions and each time was different from the last. This is only because of the professionals I had the privilege of working with made it better each time. They do their homework and commit to making things as transparent as possible and that’s becoming a rare quality amongst organizations these days. Christian has thus far been the best of all the representatives I’ve encountered. He was honest, willing to adjust to my needs and wasn’t about wasting my time. I hope this partnership continues to improve as years go on.
  • 5★ · around May 2026 · the company replied

    I chose Sunrun for my new home because they installed the solar system in my last home in 2016. I was greatly pleased with Sunrun. They are very professional all around. Their customer care and service teams are superb. Why not go solar? While public utility companies continue to ever-increase energy rates, solar energy is the answer to saving money and helping the environment. Why not go Sunrun? I had a great experience with Sunrun for 10 years. As a returning customer, I recommend Sunrun. It's worth at least giving them a chance to win you over. You literally have nothing to lose.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system setup 21
  • solar panel installation 18
  • exceptional team 14
  • cost 13
  • informative staff 7
  • smooth process 6
  • quick installation 5
  • permit process 3
  • monthly savings 2
  • electrical panel upgrade 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”
  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
7 AM to 3:30 PM
Monday
6 AM to 7 PM
Tuesday
6 AM to 7 PM
Wednesday
6 AM to 7 PM
Thursday
6 AM to 7 PM
Friday
6 AM to 7 PM
Saturday
6 AM to 7 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Pyron Solar III LLC5.0★ · 1
  • Blue Sky Energy5.0★ · 9
  • Solar Industries, Inc.1.0★ · 1

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in California

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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