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Sunrun

Solar energy company · Santa Fe Springs, CA

What the listing shows you

4.8★

285 Google reviews

What it doesn’t

6%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 285 reviews

Rated 1–2★
6%
typical in California, 1%
Posted an update
3 months ago
the company posting to its own Google profile
Replies to reviewers
86%
of the 285 reviews we hold

Its one and two star share is 5 points above the typical installer in California. Across California, 547 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 285 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Sunrun is in the highlighted group.

What reviewers said

  • 1★ · around June 2026

    Violates no soliciting sign and then claims they are not selling you something. If they can lie about that why trust them.
  • 1★ · around April 2026 · the company replied

    If you want to pay wayyyyy more for your solar, fully negating your gains. Go with these sales guys, I mean, solar guys ; ) Most expensive system. All your paying for is a smooth talker to come to your door.
  • 2★ · around April 2026 · the company replied

    Shop this around and get multiple bids before making the mistake of letting one of these AMAZING SALESMEN get you to buy one of these way over priced systems. You are paying for pure fluff and commissions. You will lose any gains you get for years to come.
  • 3★ · around August 2022

    First off, I’ll explain why the 3 stars. I had my panels installed and unfortunately something happen with my account where I was not contacted for over 4-5 months. But as soon as the sales rep came back he was able to fight for everything I needed to get moving with the panels. Of course not next day but was able to pull through. Honestly easy to work with and with sun run as a company they are nice. Everyone that came to the house was helpful and gave me pointers on the panels. I would recommend sunrun. Only a 3 star kuz it’s a 5 star from when I was mad at a no star. End of day I still reco
  • 5★ · around August 2026 · the company replied

    Jessica Velasquez and Joshua Cuevas made the process for solar stress free and really easy. Id really recommend them to anyone looking into solar!
  • 5★ · around July 2026 · the company replied

    It was an enjoyable experience to work with Jisup Park and Emmanuel Jae from Sunrun. Mr. Park informed me about the solar panels and Tesla battery with excellent details concerning the design and installation process. Mr. Park and Mr. Jae are professional, helpful, and responsive to questions that I asked about the procedures of using solar power and the steps to complete the installation of the solar panels on the roof of my house. I highly recommend Mr. Park and Mr. Jae, as Solar Energy Consultants, to assist customers who are interested in installing solar panels and the solar power system
  • 5★ · around July 2026 · the company replied

    I had a great experience working with Jisup Park and Zah Mahammad throughout my solar installation process. Jisup was very detailed, respectful, and clearly explained how the program worked and what to expect from beginning to end. I was initially skeptical when I heard that I qualified with no upfront or out-of-pocket installation cost, but everything was explained clearly and the process was exactly as presented. They were both professional, helpful, and easy to communicate with. I am very happy with the service and my overall experience, and I would highly recommend them to anyone consideri

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 32
  • system setup 31
  • smooth process 25
  • cost 16
  • installation crew 13
  • powerwalls 8
  • tesla powerwall 8
  • informative staff 5
  • saving on electric bill 5
  • electrical panel upgrade 5
  • no upfront cost 3
  • battery installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
  • Free estimate

    “Enter your zip to start your free quote Do you own your home? Yes No Next…”
  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Elsewhere

When they say they are open

Sunday
7 AM to 3:30 PM
Monday
6 AM to 7 PM
Tuesday
6 AM to 7 PM
Wednesday
6 AM to 7 PM
Thursday
6 AM to 7 PM
Friday
6 AM to 7 PM
Saturday
6 AM to 7 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in California

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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