Skip to content

SunSmart Technologies

Solar energy company · Kansas City, MO

What the listing shows you

3.5★

54 Google reviews

What it doesn’t

35%

rated 1–2★

typical in Missouri, 1%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 54 reviews

Rated 1–2★
35%
typical in Missouri, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
2%
of the 54 reviews we hold

Its one and two star share is 34 points above the typical installer in Missouri. Across Missouri, 9 of the 114 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 54 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Missouri, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Missouri whose Google breakdown has been read, grouped by their share of one and two star reviews. SunSmart Technologies is in the highlighted group.

What reviewers said

  • 1★ · around July 2026

    Very poor customer service. No one answers there phones.
  • 1★ · around February 2026

    I got their system about 8 years ago... Now it has broken and they will not answer their phone or their email. There address in North KC is held by someone else and their website shows an address in west bottoms... that building is empty... I tried yesterday and it was being gutted.
  • 1★ · around August 2025

    Won't answer phone or respond to emails. Matter of fact I think my wife said the email server kicked it back as undeliverable. Purchased 2 systems from them about 9 years ago a 31 panel array and a 16 panel array. Recently had 2 panels fail(arc/shorted out). Called to see about servicing them under warranty(should be atleast 10 years from manufacturer). No response from Sunsmartusa. Warranty is only good if the business is still reputable or in business. Buyer beware.
  • 3★ · around August 2018

    SunSmart's bid was the only one I received - I signed up for solar panels during my first meeting with their sales rep. In hindsight, that was a mistake. I was too eager and didn't hear clearly that I couldn't fit enough solar panels to completely offset my power bill. The sales rep was friendly and helpful, answering all of my questions. He wanted to put a sign up in my front lawn that touted the power bill savings from the solar panels, months before I was even scheduled to have them installed. I let him put it up but took it down the next day, letting him know I'd put it up after I actually
  • 5★ · around October 2025

    Highly recommend SunSmart Technologies and their team, very professional, transparent, and reliable.
  • 5★ · around August 2025

    Update: It is now 2025 and while my enthusiasm for solar energy is as strong as ever, my opinion of Sun Smart has gone way down. Over the last 2-3 years I have had little or no luck getting hold of anybody there. I have become a customer of Shinnavo Co. and we will see how they do on an upcoming service call in a couple weeks. So far communication has been a) possible and b) pretty good. I will update then. - - - - It is just now one year since my panels were installed. A very good job, workers easy to deal with, very accommodating and happy to explain things. We even had a change of design af
  • 5★ · around August 2024

    UPDATE July 2024 This company has vanished, phones not answered and storefront gone. They were great while they lasted. My system suddenly stopped working and I need to find someone new. We've had a roof panel system from SunSmart for several years and love it. Their easy to use web app shows moment by moment what's happening and shows me right now, for instance, that over the past year we have used $1063 of electric service but have generated about 10% more than that. Living in a small town with its own small electric company, the town is not required to pay us back the excess so I leave a sm

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panels 8
  • house 6
  • project 5
  • roof 5
  • solar system 5
  • financing options 5
  • electric bill 4
  • solar panel installation 4
  • communication 3
  • informative staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions financing, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on LinkedIn. A page that stopped posting years ago tells you something a listing will not.

    When they say they are open

    Sunday
    Closed
    Monday
    9 AM to 5 PM
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    • Shinnova Solar Kansas City4.8★ · 496
    • Astrawatt Solar4.7★ · 243
    • Marshall Solar Energy Systems5.0★ · 1

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers in Missouri

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run SunSmart Technologies?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing