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Surf City Pool Spa and Solar

Solar energy equipment supplier · Santa Cruz, CA

What the listing shows you

4.8★

9 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Santa Cruz, 3%

Newest review held

Mar 2026

newest held review 5 months old

Google's rating breakdown · all 9 reviews

Rated 1–2★
0%
typical in Santa Cruz, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
67%
of the 9 reviews we hold

Its one and two star share is 3 points below the typical installer in Santa Cruz. Across California, 788 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 9 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Santa Cruz, on one axis

0% rated 1–2★30%

Each mark is one company we hold in Santa Cruz whose Google breakdown has been read, placed by its share of one and two star reviews. Surf City Pool Spa and Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 3★ · around March 2026

    Just called the phone number listed here, and was informed that it has been disconnected.
  • 5★ · around August 2024

    Over the course of several days, I received kind, patient help and advice on the phone and by email from Tyler...even though I can't offer this company any business, as I do not live in the area. This was pure generosity, and I'm greatly impressed by the time and thorough knowledge shared with me! Thank you!!!
  • 5★ · around August 2021 · the company replied

    We had a pump go bad just days before a Family event at our swimming pool. Through a friend's recommendation, I got in touch with Mike at Surf City Pool Spa and Solar. I sent a video of the poorly working pump to Mike and he immediately diagnosed the repair/replacement and relative costs, then he set up a time to bring all the necessary parts and equipment to get the job completed. Mike actually called with a break in his schedule to come over earlier than planned (very rarely happens these days). Mike not only replaced the pump with better equipment, he also corrected valves which were showin
  • 5★ · around August 2020 · the company replied

    Mike recently installed a solar heating system for our pool and we ARE SO GLAD we did it! Mike came out personally to give us a bid, offerred a few ideas to upgrade our system but didn't hard sell. In fact, he let us know where our budget would best reap big rewards and we were able to keep our existing pump system. He installed in a short period of time and was very professional. I was concerned that we would still need to suplement with our gas heater as I like a warm pool. We haven't had the gas heater on at all since we got our solar installed and the pool is maintained at 84 to 90 degrees

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

Elsewhere

  • Google also lists this company under pool service.
  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Santa Cruz

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Santa Cruz is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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