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Solar Installer GuildUnited States · independent

The Green Panel

Solar energy company · Byron Center, MI

What the listing shows you

4.5★

17 Google reviews

What it doesn’t

17%

rated 1–2★

typical in the Grand Rapids area, 3%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 18 reviews

Rated 1–2★
17%
typical in the Grand Rapids area, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
12%
of the 17 reviews we hold

Its one and two star share is 14 points above the typical installer in the Grand Rapids area. Across Michigan, 17 of the 84 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 17 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Grand Rapids area, on one axis

0% rated 1–2★65%

Each mark is one company we hold in the Grand Rapids area whose Google breakdown has been read, placed by its share of one and two star reviews. The Green Panel is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2022 · the company replied

    I have been involved in professional sales for a number of years. I was first introduced to Green Panel from Hoekstra Electrical Services. Hokestra first contacted them in September. I finally received a call in the beginning of November. I had asked for a simple quote for a Tesla Wall. I am not in an area for solar panels, but a "green" backup in case the grid failed interested me. The entire time I knew what my usage. I waited over 2 weeks with nothing from her. She claims she kept sending it to the incorrect email or sent a link that would require me to set up an account. This is a 5 figure

  • 1★ · around August 2020 · the company replied

    Beware. I had these guys over for an estimate for repairing and expanding my solar set up and they said "there wasn't enough money in it for them to do it." How can you do business with a company that refuses to do repairs because they don't make enough money? Very bad and very unprofessional.

  • 5★ · around August 2024

    Edit below So far, so great. We have had our system for about 3 months and it is delivering what they promised at a price that was less than the competitors that I had gotten quotes from. We love our back up Tesla battery too, it has a great app for monitoring the daily solar and home usage and all of the power we send back to the grid. Highly recommend! We have now had our panels since 2019 and they have performed as expected and our tesla battery has worked well when we have had a power outage. There are a lot of bad solar companies, but Green Panel isn't one of them.

  • 5★ · around August 2023

    We got a quote through The Green Panel, and they were able to offer the most competitive pricing while also being the most knowledgeable and responsive company I dealt with. We didn't end up pursuing solar panels in general because …

  • 5★ · around August 2023

    GBR has been working with The Green Panel on several projects over the last year. We provide the roofing replacements for the customers prior to solar installation. The entire staff is a pleasure to work with. These guys have it put together from start to finish.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • quote 4
  • solar panels 3
  • installation 3
  • system 3
  • email 2
  • happy 2
  • project 2
  • roof 2
  • bill 2
  • estimate 2
  • tesla powerwall 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • 24/7 availability

    “home with sustainable, clean energy 24/7. Powerwall 3 stores solar energy…”

  • Insured

    “4. Installation Fully licensed and insured technicians help you start generating…”

  • Licensed

    “projects. 4. Installation Fully licensed and insured technicians help you…”

Its website also mentions bonded, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on LinkedIn, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
7:30 AM to 4 PM
Tuesday
7:30 AM to 4 PM
Wednesday
7:30 AM to 4 PM
Thursday
7:30 AM to 4 PM
Friday
7:30 AM to 4 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Grand Rapids

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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