Skip to content
Solar Installer GuildUnited States · independent

Total Solutions

Solar energy company · Norfolk, VA

What the listing shows you

4.8★

8 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Virginia, 0%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 8 reviews

Rated 1–2★
0%
typical in Virginia, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
13%
of the 8 reviews we hold

Its one and two star share is level with the typical installer in Virginia. Across Virginia, 56 of the 118 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 8 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Virginia, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Virginia whose Google breakdown has been read, grouped by their share of one and two star reviews. Total Solutions is in the highlighted group.

What reviewers said

  • 3★ · around August 2023 · the company replied

    After my appt. was set, the next day presuming the owner came by, late. I explained my financial situation. He shut his computer, grabbed his phone and keys and left. I understand he couldnt assist me because of my situation, but don't just shut your device in front of me and grab your things as if I don't have other means. If I need to be financed I don't need it. I told the rep. Who set my appt. That My electric bill was under $100 anyway. I don't shame businesses but that was rude. So, please no more solar appts. Or sales sent to my home.

  • 5★ · around August 2022

    Charles was very helpful. Weve had the solar for a few months now and we are happy we switched

  • 5★ · around August 2022

    Charles was a great guy and very helpful Thank you for your time

  • 5★ · around August 2022

    GREAT experience with the company. Doesn’t get any easier than this. the pay is great, you make your schedule & the trainers are reliable, patient, & extremely helpful .

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • electric 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
9 AM to 8 PM
Tuesday
9 AM to 8 PM
Wednesday
9 AM to 8 PM
Thursday
9 AM to 8 PM
Friday
9 AM to 8 PM
Saturday
9 AM to 8 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Virginia

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Total Solutions?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing