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Solar Installer GuildUnited States · independent

Universal Solar Direct Las Vegas

Solar energy company · Las Vegas, NV

What the listing shows you

4.0★

216 Google reviews

What it doesn’t

23%

rated 1–2★

typical in Nevada, 3%

Newest review held

Apr 2026

newest held review 4 months old

Google's rating breakdown · all 216 reviews

Rated 1–2★
23%
typical in Nevada, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
30%
of the 27 reviews we hold

Its one and two star share is 20 points above the typical installer in Nevada. Across Nevada, 8 of the 81 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 27 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Nevada, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Nevada whose Google breakdown has been read, grouped by their share of one and two star reviews. Universal Solar Direct Las Vegas is in the highlighted group.

What reviewers said

  • 1★ · around April 2026 · the company replied

    Do not use this company. They will steal from you claiming that they have not received payment even though you can furnish proof that they have. Then, come up with other reasons on why you owe more money outside of what the contract had stated. They've been very disrespectful to veterans and women. Solar system has not produced power and even says it's in night mode DURING THE DAY TIME AT NOON!!!!

  • 1★ · around January 2026

    Do Not Get Solar Panels From this Company!!!!!!! They will sell you rainbows and sunshine but will not tell you the truth! It will cost you more than 6,000$ (300 per solar panel and I got more than 20 ) just to be able to remove from your roof if you need to do any roof repairs. They Have sales People Like CODY who promise you that it will help lower bills but they will never tell you about the hidden fees! Then when you try to speak to customer service they will not answer. I have been trying to contact them for over a year and nothing do yourself a favor and STAY AWAY!!!!!

  • 1★ · around October 2025

    Would rate a 0 if I could. They never return calls/texts or emails. Once they get paid they could care less. The system we have turned on our generator (wasn’t supposed to) and we can’t shut it off. No return calls, messages or emails. Horrible customer service

  • 5★ · around August 2025 · the company replied

    Luke Freeman is 100% the REAL DEAL .....usd.....is at my house right now installing,I am so looking fwd to getting RID of NV energy!!!.......FYI It is Now 2025 and I am here to SAY.......Our bills from NV energy are now $18. I am THRILLED and very happy with USD!!!TY TY TY

  • 5★ · around August 2025

    What impressed me the most was how custom the whole process felt; they didn’t just offer a cookie-cutter solution, they carefully designed a solar system that fit my energy needs, roof layout, and budget perfectly.

  • 5★ · around August 2025

    Going solar has been a wonderful experience. The panels are low-maintenance, and the reduction in my electricity bill has been substantial.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • helpful team 18
  • solar panels 16
  • quick installation 12
  • inverter replacement 12
  • solar options 4
  • solar education 4
  • attention to detail 3
  • roof leak 3
  • friendly crew 3
  • solar system installation 3
  • explains well 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers in Nevada

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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