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Solar Installer GuildUnited States · independent

Appalachian Energy Solutions

Solar energy company · Waynesville, NC

What the listing shows you

3.8★

14 Google reviews

What it doesn’t

29%

rated 1–2★

typical in North Carolina, 2%

Newest review held

Sep 2022

no held review in 4 years

Google's rating breakdown · all 14 reviews

Rated 1–2★
29%
typical in North Carolina, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
50%
of the 14 reviews we hold

Its one and two star share is 27 points above the typical installer in North Carolina. Across North Carolina, 17 of the 130 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 14 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in North Carolina, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in North Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. Appalachian Energy Solutions is in the highlighted group.

What reviewers said

  • 1★ · around September 2021

    I needed new batteries for my solar system. I Paid Powell for new batteries and he took my old ones over two years ago. He never came back, and won’t give me my money back. Now I have to shell out money again for batteries and on top of that pay the core charge since he took my old ones. What a crook. I would have been better off putting $2500 in a paper shredder.

  • 1★ · around September 2020

    Took my deposit in November, promised and schedule the work many times. Failed to show up. Promised to return my deposit. Failed to return.

  • 1★ · around September 2020

    I would recommend finding someone else, if I could do things over, other than Powell Davis to do any work for me. I went into contract with Mr. Powell Davis in April of 2018 and the project was suppose to be completed within about 3 months. It is now October of 2019 and I still do not have a working system. My contract stated that I was to receive Canadian Solar panes and the panels that I received are JA Solar. I reached out to Canadian Solar and they were unfamiliar with Appalachian Energy Solutions, and it appears that the JA Solar panels are a cheaper panel. I would recommend doing a backg

  • 5★ · around September 2020

    Appalachian Energy installed a solar system for us in November of last year. Our solar can provide us with backup power ( Which recently came in handy) as well as providing power to our home daily! This is a second home for us currently but we plan to retire here in the next five years and wanted to have all of our ducks in a row. We consulted with three other companies before choosing Powell and Appalachian Energy Solutions. They had one of the best prices and the components that we wanted. They took care of everything for us after we signed our contract. Our system went in without any issues

  • 5★ · around September 2020 · the company replied

    Appalachian Energy Solutions installed a 9 km grid tie with battery backup for our vacation home in March of this year. Powell and his crew did an outstanding job throughout the entire process. They made it as easy and painless as possible. We had a similar system installed at our home in Florida with quite a bit more trouble. If only Appalachian Energy Solutions installed in our home state! We would recommend them to anyone looking for a solar installation.

  • 5★ · around September 2019 · the company replied

    The guys at Appalachian Energy Installed a solar system for us this year. They were very helpful and helped explain all of the details to the technical illiterate(me). …

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 6
  • backup 4
  • money 4
  • batteries 3
  • contract process 3
  • second home 2
  • solar installation 2
  • installation time 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers in North Carolina

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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