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Solar Installer GuildUnited States · independent

Empower Energy Solutions

Solar energy company · Darien, CT

What the listing shows you

4.7★

649 Google reviews

What it doesn’t

7%

rated 1–2★

typical in Connecticut, 0%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 648 reviews

Rated 1–2★
7%
typical in Connecticut, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
91%
of the 33 reviews we hold

Its one and two star share is 7 points above the typical installer in Connecticut. Across Connecticut, 36 of the 112 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 33 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Connecticut ranking

No. 15 of the 36 rankable records in Connecticut →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Connecticut, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Connecticut whose Google breakdown has been read, grouped by their share of one and two star reviews. Empower Energy Solutions is in the highlighted group.

What reviewers said

  • 1★ · around June 2026 · the company replied

    Great speedy install! Works for a month or so then stops. When I ask for help I get, "here's how much that'll cost..." …

  • 1★ · around April 2026 · the company replied

    We had Empower install our panels almost 6 months ago and the system still isn’t active. I’ve been emailing weekly with customer service and our electrical company on what needs to happen and Empower isn’t doing ANYTHING and very seldomly will reply to the emails begging for them to follow through with what they are supposed to do. Now we have really expensive roof tiles that are doing NOTHING. I’m about to see legal counsel on what our rights are. Avoid this company because they will sell you and tell you they will take care of everything but they lie. Do better Empower.

  • 1★ · around March 2026 · the company replied

    I recently had a new roof and solar panel system installed. During the sales process, we were told that we would receive a tax credit large enough to apply toward the loan so our monthly payment would stay at the quoted amount. We were also informed that if we did not apply that expected tax credit, the payment would increase by about $200 per month. After filing our taxes, the amount we qualified for was nowhere near what was represented. As a result, we are now locked into a long-term contract with a significantly higher monthly payment than we were led to expect. Based on our experience, th

  • 5★ · around August 2026

    The team showed up and explained the work that was being done. Every step of anything that came up they’d inform me of what they would be doing. When the power needed to be shut off they gave me ample time to finish what I was doing for my work. The installation went smoothly and they left the property very clean when the work was completed. I’d recommend this company with 5 stars

  • 5★ · around August 2026 · the company replied

    The tech (Retesh) that came to do the site survey was great. Very personable polite and answered many questions. Thanks

  • 5★ · around July 2026 · the company replied

    Very professional and communicative. Liked Scott very much.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 177
  • solar installation 78
  • polite staff 49
  • easy process 17
  • professional crew 14
  • quick installation 14
  • new roof installation 9
  • no pressure sales 7
  • professional installers 4
  • solar education 4

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Connecticut

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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