iSP (Ion Solar Pros)
Solar energy company · Middlebury, CT
What the listing shows you
4.9★
361 Google reviews
What it doesn’t
2%
rated 1–2★
typical in the Danbury area, 2%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 362 reviews
- Rated 1–2★
- 2%
- typical in the Danbury area, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 89%
- of the 361 reviews we hold
Its one and two star share is level with the typical installer in the Danbury area. Across Connecticut, 47 of the 112 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 361 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
On the Connecticut ranking
No. 5 of the 36 rankable records in Connecticut →
Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.
Every company we hold in the Danbury area, on one axis
Each mark is one company we hold in the Danbury area whose Google breakdown has been read, placed by its share of one and two star reviews. iSP (Ion Solar Pros) is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around July 2026 · the company replied
This is hands down the worst company I have ever dealt with in my entire life and I regret ever doing business with them! The moment they get your signature they completely stop caring about you. Their entire business seems to revolve around making promises during the sales process and then disappearing once the deal is done. Everything sounds great when they’re trying to get your money but after that good luck getting anyone to help you. It takes DAYS of constant calling just to get someone to return a phone call and when they finally do they are rude, dismissive, and act like you’re botherin
1★ · around June 2026
We live in a cul de sac and have a No Soliciting Sign directly next to our front door due to high volumes of door to door salesmen. I was home sick today and a rep from this company blatantly ignored the sign and knocked not once, not twice, but three times. We have no interest in solar, and it appears this company does not train their employees to respect the wishes of those living in residential areas.
2★ · around May 2026
The experience started out great the representative Armando was absolutely amazing but one's his part was finished everything was was in slow motion. It's almost a month if not a month and it's still not in use unfortunately the inspector had an emergency on his way to my house. The problem with that they call a week later to reschedule for another week which mean i have to wait two weeks before an inspector come out.
3★ · around July 2026 · the company replied
The installation has been great. The people are very nice however it has taken over a year to get to the point where it was installed and hopefully we’ll be on in a couple of weeks. Had To call numerous times to keep project moving forward over 6 months. Lost a lot of banking for summer and winter bills.
4★ · around August 2026 · the company replied
Communication between salesperson is absolutely terrible don't ever have an issue after install. I'm changing my review from to 1 to a 4 due to the fact Andrew and his crew corrected a concern I had with part of the install and I have to say it was professionally done. Thanks.
5★ · around July 2026 · the company replied
Everything was done professionally. From the initial consultation to the installation to the implementation. Top notch.
5★ · around June 2026 · the company replied
We needed extra modifications to install our Solar panels. The Service Department was great! Quality job done on our roof/gutters and so easy to work with!! Highly recommend iSP!!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 57
- easy process 25
- installation crew 25
- quick installation 15
- courteous staff 13
- roof installation 11
- quick process 10
- installation time 10
- panel installation 7
- knowledgeable sales rep 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Financing
“system design with projected savings, financing options, and a clear installation timeline…”
Its website also mentions free estimate, established and better business bureau, but not in a sentence we can quote cleanly.
Elsewhere
When they say they are open
- Sunday
- Closed
- Monday
- 7 AM to 8 PM
- Tuesday
- 7 AM to 8 PM
- Wednesday
- 7 AM to 8 PM
- Thursday
- 7 AM to 8 PM
- Friday
- 7 AM to 8 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Trinity Solar4.5★ · 1,139
- Prime Energy Services LLC4.6★ · 89
- Premier Improvements Solar4.9★ · 81
- Solara Solar4.9★ · 74
- Venture Home4.6★ · 324
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Danbury
- CompanyRating breakdown1–2★Newest review held
Earthlight Technologies
4.9★ · 544 reviews · Ellington, CT
1%
Newest held review this monthSAVKAT
4.7★ · 200 reviews · Bristol, CT
8%
Newest held review this monthPremier Improvements Solar
4.9★ · 81 reviews · West Hartford, CT
2%
Newest held review 2 months oldShoreline Solar
5.0★ · 81 reviews · Hamden, CT
0%
Newest held review this monthSolar Homes 360
4.8★ · 23 reviews · Monroe, CT
4%
Newest held review 3 months oldPosiGen Home Solar
4.5★ · 18 reviews
6%
No held review in a year
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
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Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.