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Solar Installer GuildUnited States · independent

Prime Energy Services LLC

Solar energy company · Milford, CT

What the listing shows you

4.6★

89 Google reviews

What it doesn’t

10%

rated 1–2★

typical in the Stamford area, 10%

Newest review held

Sep 2025

newest held review 11 months old

Google's rating breakdown · all 89 reviews

Rated 1–2★
10%
typical in the Stamford area, 10%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
25%
of the 89 reviews we hold

Its one and two star share is level with the typical installer in the Stamford area. Across Connecticut, 25 of the 112 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 89 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Stamford area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the Stamford area whose Google breakdown has been read, placed by its share of one and two star reviews. Prime Energy Services LLC is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2025

    Great Sales Pitch, But No Service or Accountability I signed up with high hopes, but the 10-year warranty turned out to be worthless. Despite repeated requests, they have never provided an inspection report. Instead, they’ve shifted blame multiple times—first to my siding company, then power washers, squirrels, and even high winds. I first called in June. Months later, they only came out to shut the system off, citing safety concerns, and told me to “call someone else.” The owner even admitted he put me “at the back of the bus” and voided my warranty. Now I’m facing both my solar bill and my e

  • 1★ · around August 2025

    After reasearching the other solar systems and companies in Connecticut I decided not to use Prime because they are not a good value or reputable. They prefer to sell you "required" roofing (age and materials) for which they use use subcontractors for so when issues arise....you are on your own. They use commission only sales people which creates a rushed, grab the money and run attitude. That also creates lots of turnover so you might have to deal with replacement reps mid project. The owner is rude when addressing customers and employees. I know this first hand.

  • 1★ · around August 2023 · the company replied

    This company provides a poor service, upon review of my family house they used a Google maps image that is probably 10 or more years old and the trees in the yard are no longer there and they decided to argue with my family about it and did not provide an in person evaluation on my yard and house. Then they plan to make a home visit several times and give me a date but they never show up or call at all until we have to call them complaining that they never showed up. Well needless to say we ended up going with a different company after this company waisted mine and my families time. Edit: the

  • 5★ · around August 2025

    I definitely recommend Prime Energy Solar! I have always been skeptical about getting solar since I was receiving at least 1 call a day from companies trying to sell it to me. It almost seemed like a scam. After I got my electric bill last August I had had enough. I called a few friends of mine to see who they use for solar and they all recommended Prime Energy Solar. I couldn’t be more happy! Their staff was amazing, they call or write back right away and they explain everything to me thats hard to understand. I bought my panels over a 27 year loan and my price never goes up and I have a life

  • 5★ · around August 2025

    My friend Doug Wade works there and I knew I had a trusted person looking out for us, as there have been so many solar companies that have come and gone. Mike Gallagher worked with Doug to see the whole process through to the end. Excellent experience, communication superb and price was fair for what we got. We got a solar package including a needed new roof, all came out beautiful. I am looking forward to a 30% tax credit next year. This is a very good company with super trustworthy people to work with.

  • 5★ · around August 2025

    I had an outstanding experience with Prime Energy Solar when they installed the solar panels at my home. From start to finish, their team was incredibly professional and thorough. They took the time to explain the entire process, addressing all my questions and ensuring I fully understood each step. The installation itself was seamless and completed on time, with careful attention to detail. The quality of their work and their commitment to customer satisfaction exceeded my expectations. I’m thrilled with the results and the energy savings I’m already seeing. I highly recommend Prime Energy So

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 10
  • new roof 9
  • system installation 8
  • cost savings 8
  • fast installation 4
  • lifetime warranty 4
  • panel quality 2
  • attentive salesman 2
  • quick issue resolution 2
  • solar conversion 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “Service Partner in Connecticut? For over 20 years, we've helped homeowners and…”

Its website also mentions warranty and free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Stamford

1–2★3★4★5★gauge 0–20%typical here, 10%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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