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Solar Installer GuildUnited States · independent

Premier Improvements Solar

Solar energy company · West Hartford, CT

What the listing shows you

4.9★

81 Google reviews

What it doesn’t

2%

rated 1–2★

typical in the Danbury area, 2%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 81 reviews

Rated 1–2★
2%
typical in the Danbury area, 2%
Posted an update
6 months ago
the company posting to its own Google profile
Replies to reviewers
99%
of the 81 reviews we hold

Its one and two star share is level with the typical installer in the Danbury area. Across Connecticut, 48 of the 112 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 81 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Connecticut ranking

No. 11 of the 36 rankable records in Connecticut →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Danbury area, on one axis

0% rated 1–2★20%

Each mark is one company we hold in the Danbury area whose Google breakdown has been read, placed by its share of one and two star reviews. Premier Improvements Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around January 2026 · the company replied

    Premier Improvements installed my home solar. The system was installed incorrectly and missing several panels. I only discovered this after install. They did come out and install the proper system and offered to reimburse me for the missed solar production over that time period which was a nice gesture. I am not fully satisfied with this gesture as they did have to drill quite a few new holes in my roof due to them doing the install incorrectly the first time but asking for them to replace the roofing would void my roof warranty so I did not push it further. Premier at least promised the incor

  • 2★ · around September 2025 · the company replied

    Installation was delayed because they needed multiple days to install. Extremely poor customer services. They are nice until you sign the contract. Once you pay, their response is extremely poor. And they give a run around if they owe you any money. I was asked to include my tree removal service in the invoice and they would pay it back. But now they are giving me a run around to get my own money back.

  • 5★ · around June 2026

    Brian did a great job. He is efficient and put in the effort to get the job done right. I recommend him and will hire him again.

  • 5★ · around February 2026 · the company replied

    Buying solar from Premier was a great experience. Adam’s attention to detail and explaining the whole process made me feel so comfortable. He answered the few questions that I had left after his explanation in a quick and thorough fashion. The installation team was quick and made sure the whole house and yard were cleaned up when they were finished. I wish all contractors were as good as Premier!

  • 5★ · around December 2025 · the company replied

    Premiere Improvements installed a Whole Home Solar Panel system as well as a whole home battery backup. From the first contact I had with Taylor and Chelsea, they were very knowledgeable and friendly. As the project progressed, I spoke with several others from Premiere including Brian. All were excellent to work with, very responsive and very thorough. Even when I changed the design at the last minute, Premiere was willing to make last-minute adjustments without issue. I would highly recommend Premiere Improvements for any project where they can help.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 24
  • new roof 10
  • seamless process 6
  • installation team 4
  • responsive staff 4
  • local incentives 3
  • quick response 3
  • financing options 2
  • fair pricing 2
  • energy bill reduction 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Veteran owned

    “Solar , Connecticut’s trusted, veteran-owned installer. Lower your bills, lock in…”

  • Financing

    “projected savings, solar output, and financing options—designed for maximum efficiency…”

  • Free estimate

    “consultants begin with a pressure-free consultation to assess your energy needs and roof…”

  • 24/7 availability

    “in Connecticut Keep your home powered 24/7 with advanced solar battery systems…”

Its website also mentions warranty, years in business, insured and licensed, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp and ConsumerAffairs. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, LinkedIn, Facebook, Instagram and X. A page that stopped posting years ago tells you something a listing will not.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Danbury

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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