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Solar Installer GuildUnited States · independent

Grid City Electric

Solar energy equipment supplier · Cedarhurst, NY

What the listing shows you

3.7★

15 Google reviews

What it doesn’t

27%

rated 1–2★

typical in New York, 2%

Newest review held

May 2026

newest held review 3 months old

Google's rating breakdown · all 15 reviews

Rated 1–2★
27%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
40%
of the 15 reviews we hold

Its one and two star share is 25 points above the typical installer in New York. Across New York, 26 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 15 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Grid City Electric is in the highlighted group.

What reviewers said

  • 1★ · around May 2026 · the company replied

    I am extremely disappointed with the level of customer service I’ve experienced with Grid City. My solar panels have had technical issues producing energy for the past two months, and despite calling roughly 10 times seeking assistance, the issue still has not been resolved. Each time I contacted customer service, I was met with either rude remarks, little urgency, or promises of follow-up that never happened. As a customer, it’s frustrating to feel ignored after making such a major investment. I truly wish Grid City was as committed to supporting existing customers as they are to making sales

  • 1★ · around January 2026

    Zero stars! Worst customer service. Talk as if he doesn’t want business. Does not follow up as they said they would. DO NOT use this company. Don’t believe me. Just talk to the owner yourself. He’s rude, obnoxious, and only cares about one thing..money.

  • 1★ · around August 2024 · the company replied

    They don’t have an option for zero stars for this company reviews. I can’t stress enough to anyone dealing in the future with this company how bad they are. The owner Arie is only interested in money and doesn’t care about customer service at all. I had my inverter replaced by SolarEdge and grid city which originally installed my solar system in 2018 was given the installation request. I called the owner up several times, 1st call with him after I explained what is going on he said it will cost $1350 to install it which I had no problem with but I asked when will he be able to install it and h

  • 3★ · around August 2025 · the company replied

    Install OK, after-sales support a mixed bag.

  • 5★ · around August 2019

    I hope people do not need any introduction about Grid City Electric. This is a company with very helpful people. Their price ranges are absolutely perfect and they consume less time to set the solar panels at home. The employees are well behaved and trustworthy. I would recommend these people to all my friends and other family members.

  • 5★ · around August 2018

    This is my second project with this company. They always deliver, and the best prices in town.

  • 4★ · around August 2017 · the company replied

    We had installation in August of 2016. Instantly began to receive credits. All was handled well by company. Recently we have encounter with unexpected issue of squirrels disconnecting panel, wondering who will pay for that since we never had squirrel's issues before.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • communications 3
  • saving 3
  • company 2
  • inverter 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “Long Island & the Five Boroughs With over 40 years experience, we’ve installed over 900…”

Its website also mentions financing, warranty, free estimate, family owned, insured and licensed, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under electrical.
  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on X, LinkedIn and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8:30 a.m. to 5 p.m.
Tuesday
8:30 a.m. to 5 p.m.
Wednesday
8:30 a.m. to 5 p.m.
Thursday
8:30 a.m. to 5 p.m.
Friday
8:30 a.m. to 5 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Grid City Electric?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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